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Atlantic Plumbing, Heating & Air Conditioning, Inc.
- Plumbing
- Hampton, VA
About this business
Atlantic has been serving homeowners and residents of Hampton, Newport News, Poquoson and York County, Virginia for 45 years. Most of our technicians have been with us from 20-35 years. Our office is located at 609 Copeland Drive in Hampton. Atlantic provides extensive service and installation on all Plumbing Systems, as well as Heating and Air Conditioning Systems. We are Licensed, Bonded & Insured. A+ Rated with BBB.
Location details
609 Copeland Dr, Hampton, VA, 23661, United States
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I got my furnace cleaned and entered into their valued customer service plan. I requested a quote for additional work that needed to be done on my home. After weeks of no contact and calls made to Atlantic, I finally got an email that had a total for the work as ****** No itemized list so i have no idea what all the money was even for, the email said if I wanted to discuss the estimate I could call. I have been calling weekly for weeks and get no response. They have an answering service that knows nothing about the business,... read more
Business response:
Thank you for the information concerning customers complaint. On ******** Mrs. set up a service request for a heating problem. Atlantic got to the home and did a standard service check and found the system flame sensor needed cleaning and that the system had no filter in duct. Our service man noted that the 2010 system was installed incorrectly and that the floor in the utility room was rotted out and had serious water damage. It took the City of Hampton 2 weeks (due to Thanksgiving) to confirm that the heating cooling syst... read more
My family has used Atlantic for many years We have always received exceptional service with them. The compressor fan stopped working. After calling within a short time Joe ** was here to repair it. He took time to explain what needed to be replaced to fix it. Over the years all of the personnel that we have had connection with have been outstanding.
we had them come out for an issue with our air conditioner. We had Atlantic Plumbing, Heating & Air Conditioning come out for my parent's house, Joe Kirkland fix the problem with the fuses and had the unit up and running in no time allowing my 92 and 95 year old parents to have a cool Saturday. Atlantic Plumbing always does a excellent job!
My wife and I have used Atlantic for plumbing issues (2 separate visits now), and today we had them come out for an issue with our air conditioner. We have a 5 month old baby, and a 3 year old, so we were super impressed when they were able to come out quickly to fix our a/c. For today's visit, our tech was Mark and he did an amazing job. He was professional, polite, and he put on shoe covers over his shoes when inside our home. Mark also communicated clearly (in terms that I could understand) what was wrong, and what he d... read more
Business response:
We are grateful for your wonderful review of our company. We are very glad we could provide you with expedited, clean and professional service. We will share this review with everyone at Atlantic. Stay comfortable and we look forward to serving you again. Thank you again,Tom ******* Owner & Operator
The installation crew/team was very professional and also courteous in their interactions throughout the install. We have utilized Atlantic Plumbing Heating & Air Conditioning, Inc. in the past and will again in the future as they have always come through for us with great service, from the President of the company to the technicians - Thank you.
Business response:
Mr ******* I cannot thank you enough for your thoughtful review. For over 41 years, we have worked very hard to provide this experience to all of our customers. We look forward to keeping your new system in tip top shape for many more years. Thank you again for being a loyal customer and choosing us for your system upgrade. Sincerely, Tom *******, Owner & Operator
Service was great and expedient. Only concern was the price. **** for less than 10 minutes of work.
Saved Thanksgiving for us! Water main broke Monday Came Tuesday (when they said they would) for price quote Did the job on Wednesday! Everyone was so pleasant, professional, and helpful. So impressed!
Business response:
Thank you again for choosing us to fix your Water Main. We are very glad we could help make your Thanksgiving better! Happy Holidays! -*** *******, Owner & Operator
Atlantic Plumbing, Heating & Air Conditioning, Inc. is always prompt, courteous and very professional.
Business response:
Thank you for taking the time to leave us a review, *** *****. We look forward to seeing you soon to "Tune-Up" your Furnace. Thanks again, ****** ** Service Associate
**** * came out when we had a problem and worked until the problem was fixed. He was knowledgable and professional and I'd highly recommend him and the company.
Business response:
Thank you so much for the recommendation and for reviewing your Plumbing service with our Plumbing and HVAC technician, **** ** **** has been with us 33 years and possesses much knowledge of the trade and is very professional. We will share this review with ***** - *** *******, Owner & Operator
Frequently asked questions about Atlantic Plumbing, Heating & Air Conditioning, Inc.
How is Atlantic Plumbing, Heating & Air Conditioning, Inc. rated?
Atlantic Plumbing, Heating & Air Conditioning, Inc. has a 4.8 star rating with 651 reviews.
When is Atlantic Plumbing, Heating & Air Conditioning, Inc. open?
Atlantic Plumbing, Heating & Air Conditioning, Inc. is open now. It is open 24/7.
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