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ARS/Rescue Rooter Heating Cooling Plumbing
- Plumbing
- Irving, TX
About this business
Location details
3403 E John W Carpenter Fwy STE A, Irving, TX, 75062, United States
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RecommendedThe technician, Scotty was very knowledgeable and explained everything that he had done to my system and recommended repairs as needed. I don't remember the name of the young man that was with him who was assisting however, he also with very courteous and seemed to know what he was doing as well. Great customer service!
Business response:
Kyle, thank you for sharing your experience. ARS/Rescue Rooter - Dallas / Fort Worth strives to provide each customer with an exceptional service experience and we are excited to hear that Scotty delivered! We appreciate the opportunity to come into your home and provide you with service. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing ARS/Rescue Rooter - Dallas / Fort Worth!
RecommendedVery professional, and helpful
Business response:
Thanks so much for the review, Gail ! Thank you for doing business with ARS. We truly appreciate your business.
RecommendedService was excellent. Highly recommended.
Business response:
Jeff, we are thrilled to hear you had such a great experience with us and appreciate you choosing us to be the provider of choice for your service needs. Thank you for being a ARS customer.
RecommendedThey did a really great job
Business response:
Your positive comments are really appreciated, Scott. Thank you for taking the time to share your experience with us. Your business means a lot to us. Again, thank you for being a ARS/Rescue Rooter - Colorado customer.
RecommendedExcellent service! Eddie was awesome taking the time to explain what he was doing, what he was finding and generally overall GREAT customer service!
Business response:
David, thanks for taking the time to share your feedback! We are pleased to hear about your experience with Eddie. It's team members like Eddie who help to make ARS/Rescue Rooter - Seattle great. We look forward to being of service to you should you need us again in the future. Again, thank you for choosing ARS/Rescue Rooter - Seattle.
RecommendedI was recommended by my son to call Aspen. He has used their services for his business and home. I was impressed with both the phone agent, the tech who came to my home so promptly and the honest evaluation of my problem. No pressure! My problem was fixed and there’s no question in my mind that if ever I need service I would call Aspen in a flash. Special shoutout to Forrester Who took care of my A/C.
Took six days plus day off for Sunday to fix the hot water leak under slab. Opened slab in wrong room to start with. Charged big dollars because he said it was beam access. All they did was dig dirt out from under beam and route water line under it from room the leak was in to other where slab was opened first. Had to widen the hole to get to the good pipe
Business response:
Larry, thank you for sharing your experience. We apologize for not meeting your expectations. With each customer, we strive to provide top level customer service. Please allow us to attempt to make things right by reaching out to our Quality Assurance Manager, James at 214-366-8429 so that we can address this matter further, or, if you prefer, please call Corporate Customer Relations at 866-803-0879.
Aspen air has not responded to our calls for service. put my unit in in august of last year. 2 appointments where made but not kept. No phone call / nothing. What is going on with this company ? Not reliable. To bad. maybe they don’t need the money .
Frequently asked questions about ARS/Rescue Rooter Heating Cooling Plumbing
How is ARS/Rescue Rooter Heating Cooling Plumbing rated?
ARS/Rescue Rooter Heating Cooling Plumbing has a 4.6 star rating with 3,442 reviews.
When is ARS/Rescue Rooter Heating Cooling Plumbing open?
ARS/Rescue Rooter Heating Cooling Plumbing is open now. It is open 24/7.
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