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731 District Dr, Itasca, IL, 60143, United States
Get directionsHad a water faucet that wouldn't turn off, called ARS, Got a repair man there at 9:00pm, Brandon. He couldn't get parts due to the time of night, the next day, Dylan Terry showed up at 0900, had to go and get parts, came back and everything worked great. Both Brandon and Dylan were great to work with, knowledgeable, and just nice guys. Would recommend ARS to my friends and family!
The repair person was very professional, explained everything to me. Answered all of my dumb questions about my furnace. He was quick with the repair.
Business response:
Thanks for your recommendation, Lynne! We're so glad to hear we could provide you with such an excellent repair experience. Please let us know if there's anything else we can do for you.
Had a sewer line backup, needed help. Called ARS and Jose M. Came out. Jose fixed the problem and talked me through everything the whole way. Jose is a huge asset to your company and if I have issues down the road, I will not hesitate to call and request his work in the future. Thank you very much!
Good quality fast service at a reasonable price. Andrew was very thorough and a pleasure to work with. Highly recommended!
Business response:
Thank you for sharing your experience, Rick! Let us know if we can be f any further assistance!
repairman was polite and explained everything he did. left the area clean asked if I had any questions.
The technician was great! We had to get a new hot water heater and he put one in at record time😀
Business response:
Thanks for your review, Jeanie-Ron! We're glad to hear we could assist with your hot water heater replacement. Please let us know if there's anything else we can do for you.
The customer service were excellent as well as Mr. Chuck the representative that came to our house . He was straight forward with his sale of the equipment needed and gave me options
Business response:
Thanks for your kind words, Paul! We're so glad to hear we could assist. Please let us know if there's anything else we can do for you.
Charged me $12,500 for two 2.5 ton units and new duct installed. In the beginning they where sending me some cheap Rheem heat pumps. I demanded carrier heat pumps “not the cheaper” ones at that price point. They left my upstairs a mess during install. I had to get the new vent boots re-done (3 times) before it would pass home inspection. Since they have installed the new carrier units, I have had 3 bad “Honeywell Thermostats”. The same Honeywell Thermostat’s on Amazon for $35 a piece. Save yourself frustration and money and ... read more
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