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ARS/Rescue Rooter

4.7

About this business

Location details

731 District Dr, Itasca, IL, 60143, United States

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4.75,447 reviews
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Richard Sowa's profile image
Richard Sowa 
recommend  Recommended
6 years ago

Had a water faucet that wouldn't turn off, called ARS, Got a repair man there at 9:00pm, Brandon. He couldn't get parts due to the time of night, the next day, Dylan Terry showed up at 0900, had to go and get parts, came back and everything worked great. Both Brandon and Dylan were great to work with, knowledgeable, and just nice guys. Would recommend ARS to my friends and family! 

Lynne Hill's profile image
Lynne Hill 
recommend  Recommended
6 years ago

The repair person was very professional, explained everything to me. Answered all of my dumb questions about my furnace. He was quick with the repair. 

Business response:

Thanks for your recommendation, Lynne! We're so glad to hear we could provide you with such an excellent repair experience. Please let us know if there's anything else we can do for you. 

Adam Stasiek's profile image
Adam Stasiek 
recommend  Recommended
6 years ago

Had a sewer line backup, needed help. Called ARS and Jose M. Came out. Jose fixed the problem and talked me through everything the whole way. Jose is a huge asset to your company and if I have issues down the road, I will not hesitate to call and request his work in the future. Thank you very much! 

James James's profile image
James James 
6 years ago
Rick Anderson's profile image
Rick Anderson 
recommend  Recommended
6 years ago

Good quality fast service at a reasonable price. Andrew was very thorough and a pleasure to work with. Highly recommended! 

Business response:

Thank you for sharing your experience, Rick! Let us know if we can be f any further assistance! 

Ed Fedyniak's profile image
Ed Fedyniak 
recommend  Recommended
6 years ago

repairman was polite and explained everything he did. left the area clean asked if I had any questions. 

Jeanie-Ron Churchill's profile image
Jeanie-Ron Churchill 
recommend  Recommended
6 years ago

The technician was great! We had to get a new hot water heater and he put one in at record time😀 

Business response:

Thanks for your review, Jeanie-Ron! We're glad to hear we could assist with your hot water heater replacement. Please let us know if there's anything else we can do for you. 

Paul Acuna's profile image
Paul Acuna 
recommend  Recommended
6 years ago

The customer service were excellent as well as Mr. Chuck the representative that came to our house . He was straight forward with his sale of the equipment needed and gave me options 

Business response:

Thanks for your kind words, Paul! We're so glad to hear we could assist. Please let us know if there's anything else we can do for you. 

Rodney Keith DeFlumeri's profile image
Rodney Keith DeFlumeri 
6 years ago

Charged me $12,500 for two 2.5 ton units and new duct installed. In the beginning they where sending me some cheap Rheem heat pumps. I demanded carrier heat pumps “not the cheaper” ones at that price point. They left my upstairs a mess during install. I had to get the new vent boots re-done (3 times) before it would pass home inspection. Since they have installed the new carrier units, I have had 3 bad “Honeywell Thermostats”. The same Honeywell Thermostat’s on Amazon for $35 a piece. Save yourself frustration and money and ... read more

Frequently asked questions about ARS/Rescue Rooter

How is ARS/Rescue Rooter rated?

ARS/Rescue Rooter has a 4.7 star rating with 5,447 reviews. 

When is ARS/Rescue Rooter open?

ARS/Rescue Rooter is open now. It is open 24/7. 

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