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Arbonne
- Cosmetics & Beauty Supply
- Irvine, CA
About this business
Location details
9400 Jeronimo Road, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had nothing but great experiences with Arbonne. I have been a customer for 7+years. With all of the products that Ive ordered, theres only been one that I have returned. I was immediately credited my money back and they made the process seamless. Their customer service has been fantastic. There are not enough good things that I can say about this company and its people.
Scammers and liars. praying on women's insecurities. Your highest earners dont even make much money when you counter in the amount they have to spend on product. This business needs to be shut down. Extremely toxic
Business response:
******, Arbonne regrets any negative experience you may have encountered. Arbonne tried to reach out to you via email on 6/15/2023, 6/21/2023, and 6/28/2023 to get more information concerning your experience; however, we did not hear back from you. At Arbonne, we teach and train our Independent Consultants to promote the business opportunity as an opportunity to earn a little extra money through product sales. Every year, we publish the Independent Consultant Earnings Statement that is publicly available for anyone to access... read more
Like their product but shipping is horrible. I ordered on Friday and paid almost $10 for shipping and I am only in AZ but for some reason they start my shipping with *** but then gets changed to mail and I still have no received nor do I think I will get it today. Shipping from Cali should ONLY take 2 days to get to me and since I paid for the shipping you would think it would stay with *** but no. This ***** and is making me look into other options for face care. :-( Should never take 5 days to get this and I not even inclu... read more
Business response:
******************, We are sorry to hear that your order was received on the fifth business day. Your order left Arbonne's warehouse the next business day via *** mail innovation. *** mail innovations is a partnership between *** and **** in which **** assists *** with orders that are under 1 lb. Per our communication on May 11, 2023, we will compensate you for the shipping cost as a one-time courtesy. We hope this addresses your concern. Please contact ** at ******************************* if you have any additional questio... read more
I dont use a lot of the products from Arbonne but the ones I use I am happy with. I am disappointed because a facial cream, for daytime wear that I used under the liquid foundation,has been discontinued and not replaced with anything else. In the future I will be researching products to replace the ones I now use mainly because of the annual membership fee which seems out of line for me when I mainly order two products only twice a year. Today I ordered two items and was told that the system would not allow the sale associat... read more
Read reviews before you buy from this company. SCAM is all I can say. I should have learned my ****** the first time they screwed me when I ordered over $400 in products to get the "free" special mint chocolate protein shake mix only to find out that I had to place another order for them to ship it with!! A few years past and I got suckered in again. I ordered the 30 day healthy living. Same day I decided to cancel after I thought about it. You have to email them, you can't just cancel from your "account" 3 days later I fina... read more
Business response:
*** ****** we are sorry to hear you wanted to cancel your order. Your order was canceled, and a refund was processed for $205.11 on December 27, 2022. We reached out to you on January 9, 2022, concerning the refund, and you confirmed you received the refund on December 27, 2022. If you have any other concerns, please do not hesitate to contact us at ********************************
I got a bank charge of one hundred eight dollars. I got scammed and NO IDEA how this company got access to my bank account information. Needless to say, I filed fraud, changed my card number and STILL did not get reimbursed. This company is a scam and needs to get shut down. How is it ok to hack my account and make an unauthorized payment?
Business response:
**********, we are sorry to hear that your credit card was charged. We made two attempts to reach out to you via email to get additional information to locate the charge and refund your credit card, but we did not hear back from you. Arbonne welcomes the opportunity to address your concerns; at your convenience, please contact us at ********************************
The best products and customer service! I have been a loyal customer for 7 years and am obsessed with everything. I've have ordered products that were out of stock and received a note with a free product saying my item would ship soon when it's back in stock. Once I had an item with a broken pump so I called to ask for a replacement pump and they sent me a brand new product.
I have been a loyal Arbonne product user for over 25 years. Best products (they actually do what they say they will do). And their customer service is bar none!!! Never had any issues. I will be a customer for life!!
I received almost expired product. **************** contacted me about sending replacement. Over 3 weeks and havent received replacement. Went into account and the replacement was cancelledand I received no refund. I had to contact customer service about the problem. They couldnt find any reason as to why it was cancelled nor why I hadnt received any communication regarding the cancellation, nor why I hadnt received a refund! **** poor company!!
Frequently asked questions about Arbonne
How is Arbonne rated?
Arbonne has a 2.8 star rating with 102 reviews.
When is Arbonne open?
Arbonne is open now. It will close at 6:00 p.m.
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