Arbonne's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Arbonne

2.8

About this business

Arbonne transforms lives through pure, botanically based ingredients in scientifically tested products; a pure, healthy lifestyle; and the pure joy of helping others. For over 35 years, this has been the hallmark of our product integrity. From the beginning, Arbonne has developed products by combining the best of nature with leading science. Our mission is to always improve and evaluate our ingredient policy as an ever-evolving standard of excellence. This means we continuously challenge ourselves to do better and better. 

Location details

9400 Jeronimo Road, Irvine, CA, 92618, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8100 reviews
Select a rating
Cindy C's profile image
Cindy C 
9 months ago

I returned a product months ago. They still have not refund my money. Im out almost $100 

Business response:

Ms. ******* upon investigation, we refunded your credit card $96.80 on July 27, 2024. Please check with your banking or credit card institution. If you have any other concerns, please do not hesitate to contact us at ******************************* 

Stephanie P's profile image
Stephanie P 
a year ago

Scam and pyramid scheme that makes poor people more poor 

Business response:

*****************, we tried to reach out to you via email on July 29, 2024, and August 6, 2024, to get additional information relating to your experience and the concerns you stated in your review; however, we have not heard back from you. Arbonne is a direct selling organization that operates in the ***, in ******, in ******, and in various other jurisdictions. Arbonne is a proud member of the ************************** (***) and upholds the highest standards of ethical business practices through our Policies and Procedures... read more

Shirley E's profile image
Shirley E 
a year ago

I've been using Arbonne for 20+ years with no down line. I just enjoy the deep discounts. Products are cutting edge with clinical studies to back their claims. Nutrition line is top notch and unparalleled. **** care line smells amazing. Skincare is great with some sensitivity on my end. Those complaining about MLM should have done more research before commiting to any MLM as a career choice. All the tools are there if you really want it! Overall, I'm very pleased with the company as I've watched it grow over the decades. Kee... read more

Kendra S's profile image
Kendra S 
a year ago

I used to have great skin and would get compliments all the time, until I switched to Arbonne. I thought I could make my skin even better and keep it looking youthful and healthy, but instead it lead to terrible breakouts like nothing I had ever experienced before. I kept asking my upline for help and was basically advised to try other product lines or just give it more time. I'm embarrassed to admit that I was an Independent Consultant for a couple of years until I eventually reached the conclusion that my skin was rejectin... read more

Business response:

Ms. ******** we are sorry to hear that your Arbonne experience was less than satisfactory. Arbonne made three attempts to reach out to you via email and phone to obtain additional information relating to your experience and the concerns you stated in your review; however, we did not hear back from you. Arbonne welcomes the opportunity to address your concerns; at your convenience, please contact us at ******************************** 

Mary J's profile image
Mary J 
a year ago

Products are good,Customer service a bit difficult to understand sometimes,Don't like that although some of us are independent consultants and therefore get a discount on the products, we still end up having to pay taxes on the original prices.Also, a while back had to return something I wasn't satisfied with and had to pay shipping! 

Business response:

**************, we made an attempt to reach out to you on January 31, ****, to address your concerns; however, we did not hear back from you. Arbonne is required to charge sales tax on all purchases made by Independent Consultants, Preferred Clients, and Clients, and remit the taxes to local agencies pursuant to applicable law. Independent Consultants are charged tax on the full SRP (Suggested Retail Price) of products purchased under their own Arbonne ID, regardless of whether the ** intends to resell the product or not. Ar... read more

Carolyn R's profile image
Carolyn R 
a year ago

I have never felt better. Once I did tried the 30 day detox, my migraines went away and i dropped 10 lb. I trust this company and highly recommend it. I have been using the Arbonne products since 2020. 

Business response:

We are so pleased to hear that ****************** has a positive experience with the Arbonne 30 Days to Healthy Living set and her excitement in promoting overall well-being! It's important to note that Arbonne products are not intended to treat, cure, or prevent any diseases or medical conditions, including migraines or weight loss. For more information about Arbonne and our products, please visit arbonne.com. 

Anna C's profile image
Anna C 
a year ago

Arbonne is a multi-level marketing scam. The products are cheaply made. I truly believe the machine behind the company is extremely unethical. I believe the social media accounts promoting it by the representative use false advertising and image filters to make you think they've lost more weight than they truly have. 

Jenny S's profile image
Jenny S 
2 years ago

I have had nothing but great experiences with Arbonne. I have been a customer for 7+years. With all of the products that Ive ordered, theres only been one that I have returned. I was immediately credited my money back and they made the process seamless. Their customer service has been fantastic. There are not enough good things that I can say about this company and its people. 

Emily H's profile image
Emily H 
2 years ago

Scammers and liars. praying on women's insecurities. Your highest earners dont even make much money when you counter in the amount they have to spend on product. This business needs to be shut down. Extremely toxic 

Business response:

******, Arbonne regrets any negative experience you may have encountered. Arbonne tried to reach out to you via email on 6/15/2023, 6/21/2023, and 6/28/2023 to get more information concerning your experience; however, we did not hear back from you. At Arbonne, we teach and train our Independent Consultants to promote the business opportunity as an opportunity to earn a little extra money through product sales. Every year, we publish the Independent Consultant Earnings Statement that is publicly available for anyone to access... read more

Frequently asked questions about Arbonne

How is Arbonne rated?

Arbonne has a 2.8 star rating with 100 reviews. 

When is Arbonne open?

Arbonne is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com