AquaGuard Foundation Solutions

Alan S 

on BBB

2 years ago

I hired Mt Valley to do structural work and encapsulation at my home in Appling Ga. In less than one year my floor has sagged over one inch, and they want to charge me again to fix with a "small discount".. as stated by Marty *******, Production Supervisor for mt Valley Foundations in Columbia South Carolina. There is little to no communication, and the inspector once I was able to get one to come view my issues...did NOT file his report. AGAIN, i am on the phone and email numerous times to get anyone...I finally get Marty *... read more

Lois A 

on BBB

2 years ago

Jesus was very knowledgeable about the foundation types and processes. He also put my mind at ease with the information that he shared about the company and its growth and credibility. Jesus was friendly, professional, and an excellent communicator, answering any questions I had with enthusiasm and confidence! 

Martin M 

on BBB

2 years ago

Ryan and Ray did a great job lifting house sidewalk and drive way. 

Sandy S 

on BBB

2 years ago

A Mr Taylor *****was my techician today. He was prompt, courteous, friendly, knowledgeable of the product, was not aggressive in salesmanship and just an all around pleasure to work with. And my 3 dogs liked him also. Sandy * 

Walter E 

on BBB

2 years ago

Excellent job! Friendly, clean and on time. Rory, Bert, Ismael and Ryan were the bombdiggity!!!! Thanks guys! 

Michael G 

on BBB

2 years ago

JES came out today and did an evaluation which was extremely thorough and gave us an estimate on the work we need to have performed. Mr. *****was knowledgeable and very professional, he answered all of our questions in a way that we can easily understand. 

William R 

on BBB

2 years ago

Josh, Eric and Sean were professional and hardworking. I could not have asked for a better crew. They have done a wonderful job. I would recommend JES to anyone looking to have a basement waterproofed. Bill ********Richmond, Va 

Cindy D 

on BBB

2 years ago

We need warranty work performed on the IntelliJack and slab piers plus poly foam, and it has been a month since initial conversations with our Field Inspector. No one has called us back. We have spent over $****** with this company. This is not good customer service, our house needs attention as it is still shifting and moving. Extremely upset with FRS. 

Diana B 

on BBB

2 years ago

I have had FRS services since I moved into my villa 1.5 years ago. Not only are they experts in their field, but the customer service is outstanding! If I had any questions or when new issues arose, they were right there for me in a timely manner. Emerson *******recently spent a lot of time and detail figuring out my latest issue with a musty smell. He thoroughly checked my home... inside and out... and meticulously checked my crawl spaces, which FRS had encapsulated last year. *******was polite, personable, professional, an... read more