AquaGuard Foundation Solutions

Steve H 

on BBB

a year ago

Bid on a job to lift concrete, sealing cracks and replace carport post. Gave bid to complete all 3. Came for 1st part of lifting and start of grinding cracks. Came next day for post and then was told they would not be able to do. Was only gonna be able to do lift and seal. Since they had already started the lift and seal we were stuck having them finish. We were hoping they would at least offer a decent discount but that did not happen. Had to feel lime we were begging for something. We was finally able to pry a small discou... read more

Barbara P 

on BBB

a year ago

Josh and Jeremy filled under my garage floor and both did an excellent job. Thanks to Ben also for an accurate diagnosis of my foundation problems. 

Franklin C 

on BBB

a year ago

The guys that did the work on our foundation were hard working. The house leveled and repairs were made but the one room they had to rip up and remove the floor was not done to our satisfaction. The plywood they put back is about 2" short of the baseboards so we have to step down into the room. Groundworks came and said it looked good and they told us we could always lower the baseboards. Our understanding was when they were finished with job all we had to do was put our choice of flooring. We can't do that with a 2" deficit... read more

Bill A 

on BBB

a year ago

The worst experience of my t life, run far away from their services. Nothing is as done according to specs or plans, their own employees said it wasn’t right. Then their manager finally came out after 3 weeks, and instead of moving jacks and correcting, when I left said I would check back in a few hours. My contractor said they got in their truck and left. I had another company come out inspect their work and documented how it wasn’t even close to the specs. Another no show after we discussed ways to remediate the situation,... read more

Mark L 

on BBB

a year ago

My basement walls were leaning bad over 3.5” , Talked to Kenny *from **** ******** ********* about a repair method ! The repair method I chose was dig and push , Kyle *, Derek *, and Dee * was the work crew that showed up . All worked very well together as a team , and as they finished each wall , they had me review it to make sure I was happy ! Communication was very good throughout the entire job ! Clean up after all the walls were repaired was Awesome ! Overall I would recommend OBA to anyone the has basement issues … and... read more

Blake D 

on BBB

a year ago

I had *** come out and take a look at my house. Jacob * showed up on time and confirmed with me the day before our appointment time. He came up with a solution to my water problem that I felt comfortable with. I got the project financed through ***and the process was really easy. The crew was on time and did a great job of making sure I understood the installation process. They taped off and tarped my area and kept the dust to a minimum. The job was done in a day and I haven't had any water during the recent storms. I am hap... read more

Harnold A 

on BBB

a year ago

I had a water proofing system put in my basement 2010. The system was a britewall system. It had a pump and a backup pump. The man pump had to be replaced after 6 years (warranty expired) and in 2020 I had to replace the battery (warranty expired). I have the system serviced every year with no problems. I know that sometimes there is a maintenance issue that needs to be done. However, a float switch went out on the main pump in July of this year (2023). The pump was working just fine. I figured at least **** ** ****if the ma... read more

Linda M 

on BBB

a year ago

******* ********** ********* Whiteland Indiana, Stay away from this company. Jun. 05, we received an estimate from Cory, their salesman for *******to repair sagging of the main CENTER bean. This salesman had no clue what our problem was or how to fix it. I asked him repeatedly how raising the north & south corners of my house would fix our problems he just said "It will work, don't worry". After thinking it over we had a supervisor, CJ come out. On 07/11, he said the salesman did not know what he was talking about, he would ... read more

Jessica B 

on BBB

a year ago

Unfortunately, I have had the absolute worst experience with this company and would not recommend ***to anyone whatsoever. While the initial inspection was swift and was quickly scheduled, it feels that once they have your money they are not responsive at all. On 7/31/23 I had carbon strap reinforcementsinstalled on the foundation. The crew was courteous, however they did a horrendous job. I was told they would block off the part they block off my basement (which is partially finished) because it is a very dusty process. The... read more