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Aqua Plumbing, Heating, and Cooling Services
- Heating & Air Conditioning/HVAC
- Niles, IL
About this business
Specialties If your home or commercial space is dealing with a plumbing or HVAC emergency, know that you can count on Aqua Plumbing, Heating & Cooling Services. The trusted company is available 24 hours a day, 7 days a week, offering a wide range of quality plumbing and HVAC services in Skokie, Niles, Evanston, and the Northern Chicago area. With nearly 60 years of experience in the trade, Aqua Plumbing, Heating & Cooling Services can handle all types of plumbing and HVAC issues, both big and small. The company's professiona... read more
Location details
5675 W Howard St, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Aqua delivers! Friendly and professional. Clear explanations of work needed and work done.
Business response:
Thank you
Very professional and friendly. Was willing to talk through everything with us and we didn't feel pressure to make a decision either way.
Business response:
Thank you we appreciate you taking the time to leave this review.
This company overcharges client even by their own standards. their hourly rate is $192 and did 4.5 hours of work, charged me $900 but then asked for $300 more. No materials provided by them. Just labor. The original job was repipe everything and cost was $1800 and already paid $900 down before job started. Later they realized no repiping needed. The guy did a good job, so this is not a complaint about the quality of work. But all he did was cleaning off the rust deposit within the shower heads and replaced 3 internal rotted ... read more
Business response:
Thank you so much for your review, you knew all pricing upfront prior to any work being completed and agreed while we were working. You then did not want to pay once job was complete. We tried to work with you but you told us you did not want any discounts you would rather try to slander us then resolve your concerns.
**** did a great job in fixing the problem and explaining everything. They are always professional and do a solid job.
Business response:
Thank you for the positive review.
**** came out promptly to address our leaky kitchen faucet. He efficiently diagnosed the problem and took care of it to our satisfaction. We have had Aqua out twice for two separate issues and have been pleased both times.
Make sure you do your research and seek appropriate professional help. We did not have the time in our case and Aqua Plumbing was responsive so we didn't question too much and kept going back to them. However, during the last job, dryer vent cleaning, we found out how unequipped and inadequate they were. They overcharged us and the job wasn't complete. We gave them another chance by calling back after confirming that our dryer was not the problem (newly bought and had manufacturer tech came out to check). Got the wishy wash ... read more
Business response:
We are so sorry for the confusion, we offered to remove the Birds nest from your vent and chose for us not to, that you wanted another service to remove them. We did our job correctly that we proposed to do, but we can only do what a customer approves us to complete.
Aqua is amazing. ******* came out, looked at the issue we had/have with out AC and a leak. Very professional, super courteous. He assessed the issue and gave his recommendations. You can't buy customer service and professionalism that Aqua has. 5 Star company!
Professional! Answered all questions adequately.Did his best to alleviate the problem. Would hire again.
Aqua is the best. Thank you for coming out right away and fixing my problem
Business response:
We were pleased to assist you and your family.
Frequently asked questions about Aqua Plumbing, Heating, and Cooling Services
How is Aqua Plumbing, Heating, and Cooling Services rated?
Aqua Plumbing, Heating, and Cooling Services has a 4.7 star rating with 129 reviews.
When is Aqua Plumbing, Heating, and Cooling Services open?
Aqua Plumbing, Heating, and Cooling Services is closed now. It will open on Monday at 9:00 a.m.
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