April Schaad - State Farm Insurance Agent

Josiah C 

on BBB

2 years ago

If I could give zero stars I would. I was hit by a driver insured with Statefarm. It has been two months and they have only paid half of what the shop originally estimated. Now they claim I should get my car half fixed or pay the other half out of pocket. My car was parked and the Statefarm insured backed into it. 100% Statefarm’s responsibility. Through the whole process it has been very difficult to get in contact with Statefarm, they have not called me once. I have to initiate every call. They also thought it was a smart ... read more

Gurshan B 

on BBB

2 years ago

State Farm Review - Unacceptable Handling of 2021 *** 330i Suspension Damage Claim Rating: ????? (1 star) Review: I recently had a deeply unsatisfactory experience with State Farm while filing a claim for suspension damage to my 2021 *** 330i (***** *** ***********). Despite being promised a prompt resolution, my claim has been mishandled, leading to numerous delays, miscommunications, and denials. State Farm took over 45 calendar days to dispatch an estimator, relying on third-party companies such as *** and ********* for t... read more

Rick B 

on BBB

2 years ago

Would give them negative stars if I could had damage on my car front end needed new bumper which was after market not oem won’t stay fastened on sides flimsy piece of crap more problem with it than this having to replace out of my pocket to fix and replace with oem they have been horrible 

Perri J 

on BBB

2 years ago

I’ve been a customer of State Farm for YEARS. I had auto insurance with them and never filed a claim ONCE. Literally never filed one claim. I then added home owners insurance March or April or 2022. October of 2022, a bunch of teenagers were roaming through my neighborhood breaking into cars. I had very expensive jewelry in my middle console for ONE night which happened to be the night they broke into my car. It was my grandmothers jewelry that I took to get appraised that day and forgot to bring it back inside. I filed a cl... read more

Bret F 

on BBB

2 years ago

I am both a customer of State Farm, and a victim (another of their clients crashed into me). State Farm has spent the past two months trying to rip me off on my claim. Initially, they used comps that didn't even match my car. One had approximately 50,,000 more miles than my car, and the others weren't even the right model. Every time you try to get them to add a legitimate comp into the comparison, they come up with a nonsense reason to reject it. Then they come up with nonsense reasons to devalue your car against the comps ... read more

John D 

on BBB

2 years ago

Masters of denial and foot dragging to wear customers down so as not to pay legitimate claims. First adjuster we had was caught bragging about how many claims he denys. Do yourself a monster favor and stay away from State Farm. 

Jan H 

on BBB

2 years ago

Corey Juma's office in NE with state Farm is the worst agent office I've ever had to deal with. He has a very unprofessional staff member in the office Candy, that I don't understand how she is still there. I get verbally attacked every time I call the office and she answers the phone. They also can provide basic customer service to provide a transaction history of an account to locate a missing payment. The assistance you receive from the 1-800 number isn't much better. Some of them just flat out refuse to do their jobs and... read more

PETER M 

on BBB

2 years ago

Just know that unlike a good neighbor, when you need State Farm Insurance, they will not be “there” for you! An example is that we have been customers of State Farm for over 12 years for both auto and homeowner’s insurance. When we had our first claim on our homeowner’s insurance back in February of this year 3 local independent contractors quoted that the repairs would cost between $28,000 and $31,000 to complete. Our policy states that State Farm’s coverage needs to pay for the repairs to bring the property back to the sta... read more

Matt S 

on BBB

2 years ago

Terrible company. We had a hail storm roll through our neighborhood and destroy more than half the neighborhood roofs. Guess who was the only person in the neighborhood that had to pay out of pocket. Yeah me, thank you State Farm for taking my money for 12 years and really being there when I needed you. You ****. Needless to say I’m no longer with State Farm.