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Animal Urgent Care
- Veterinarians
- Fayetteville, NC
About this business
Care Credit Available
Location details
3635 Sycamore Dairy Rd # 201, Ste 201, Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All staff was very nice and professional. Even when I called multiple times to check on her. They took very good care of our Sadie. They make you aware of expenses before anything is done. The only minus is the wait time and the cost but it's an emergency center so I can understand those things. I appreciate Dr. Jenson and staff, they saved our Sadie!
Business response:
It was a pleasure to take care of your baby! Hope she has a speedy recovery.
Took my Maltese Sunday night after I noticed that one of her lower breasts had a huge lump in it beside the nipple. She is still nursing her 5.5 week old puppies, and once I saw it, I knew it didn't look good and got very worried. I looked up what it could be and came across mastitis, and decided to rush her in despite them not sounding very concerned over the phone. Once I arrived and saw the tech and vet (who were both very, very friendly), they concluded that she did no...Continue Reading
Business response:
I am sorry that your experience wasn't what it should have been I will get in contact with you once I get into the office. I will be there later tonight after midnight and would love to talk to you to find a solution to your problem. Please feel free to call me back at that time Lois 910.864.2844. Or I will call you when it is convenient for you, again I apologize for your service.
I had to take my dog Panda there who is 8 years old because he was lethargic and not eating. He had to stay for 2 days and get IV fluids and antibiotics. The service was good and the staff was pretty friendly. My dog is doing so much better and I'm thankful for the care they gave him.
Business response:
I am glad your experience was great, and that Panda is doing well. We hope he progresses in his recovery! And we are happy to be here for you!
Do NOT even waste your time with this place! They are jerks and uncaring. They would rather you pet die than to offer any suggestions. Heartless is the nicest thing I have to say about them. If there was an agency that I could report them to I would. This place needs to be shut down!!!!
Business response:
I am sorry your experience was less than great. If you would like to discuss it please feel free to give me a call. Lois-910.864.2844
Thank you so much to your staff Sunday 4/3/16. We had to bring our 14yr old lab in. Your staff didn't push nor rush us when saying goodbye to our very old friend. Thank you so much.
Business response:
I am glad your experience went well! We strive to make everyone feel great.
Business response:
We are sorry to hear your experience was less than excellent. Please contact us at 910-864-2844 or aucpetcare@thevetspets.com. We would love to learn more about your visit and hopefully find a good resolution. -Lois
Greed over ride compassion ! How could you turn that puppy away
Frequently asked questions about Animal Urgent Care
How is Animal Urgent Care rated?
Animal Urgent Care has a 3.1 star rating with 331 reviews.
When is Animal Urgent Care open?
Animal Urgent Care is closed now. It will open tomorrow at 9:00 a.m.
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