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Andrew Grollman, MD
- Healthcare
- Albuquerque, NM
About this business
Location details
6701 Jefferson St NE, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Check in was a breeze, actually saw him early (a rarity in healthcare), nice nice man. Knowledgeable and friendly. Would recommend to anyone
Business response:
Hello Customer, thank you for your kind review! We will be sure to share this with our team. Thank you.
I had an appointment with Dr Andrew Grollman. The appointment was the fastest medical appointment I have ever had. I'm uncertain whether that is good or bad. I subsequently messaged Dr Grollman through MyChart twice and he didn't respond at all. I also had a minor procedure that was supposed to get scheduled but Laura in his office gave me a rather unpleasant runaround with my insurance. I got on a three-way phone call with her and my insurance and my insurance assured her that I was covered and did not need prior authorizat... read more
Business response:
Hi Margaret, thank you for bringing this to our attention. We want to connect with you to learn more. Please contact us at socialmedia@ardenthealth.com with your phone contact information and any additional details regarding your experience. Please include the location in the subject line of the email. Thank you, Kacey
Dr Grollman spent an inordinate amount of time with me, explaining my problem in detail. The tests were back immediately. Highly recommended
Business response:
Hello Customer, thank you for your kind review! We will be sure to share this with our team. Thank you.
My experience was satisfactory. He asked me questions relating to my issue, and offered several solutions and made a recommendation for a particular procedure. He seemed knowledgeable and I prefer that over personality.
I found him to be dismissive and unwilling to engage in a conversation about what I was experiencing. This visit was my initial visit and he was more interested in pursuing an invasive procedure instead of considering other options. I found his staff to be competent but unfriendly.
He lacks compassion and "bed-side manners" necessarily required of a doctor. He may be competent in medicine. He does not spend much time with a patient or attempt to understand the patient's problems and fears. On the whole, it might be be better to go to another urologist. Communication with his nurse or staff is more exasperating, if it ever occurs. Lovelace and his staff say contrarily, but the doctor says that he never communicates by telephone or by email. His assistants are unable to communicate anything about the pro... read more
Front desk person seemed upset and distracted.
Gave me, oh maybe five whole minutes of his time then rushed me out the door. Completely uninterested in understanding symptoms. Breezed into room, had no curiosity, and answered ZERO questions. Was not a nice or friendly person to me. I felt like I had interrupted his Very Busy and Important Day, not like a human being with a medical issue. This doctor does not answer simple messages written to him on MyChart. No thanks.
I was seen on time. I didn’t wait long to see Dr. Grollman. He listened, asked good questions, and outlined next steps in a treatment plan.
Frequently asked questions about Andrew Grollman, MD
How is Andrew Grollman, MD rated?
Andrew Grollman, MD has a 2.7 star rating with 134 reviews.
When is Andrew Grollman, MD open?
Andrew Grollman, MD is closed now. It will open on Monday at 8:00 a.m.
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