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AmeriGas Propane

1.2

About this business

Your health and well-being are what matter most. AmeriGas is closely monitoring coronavirus developments, and remains committed to the health and safety of our customers and employees. For the safety of our employees and customers AmeriGas offices are not accepting walk-in visits to office locations and customers are able to request quotes anytime online. To minimize disruption to your service, we have implemented many business continuity plans across the country to support your families and business throughout this unpreced... read more

Location details

3273 Tullahoma Hwy, Winchester, TN, 37398, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.2822 reviews
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Carol B.'s profile image
Carol B. 
2 years ago

We asked them to come pick up their tank and then we get a back bill for tank rental for last year. First time we have seen the bill and it’s due in three days! They still haven’t picked up the tank, stay away from them 

Jeff P's profile image
Jeff P 
2 years ago

Made an appointment didn't show. No one you can talk to . No communication. Do not use. 

Shelby W.'s profile image
Shelby W. 
2 years ago

I closed my account with America gas and moved from the place I was renting that had their tank and now they have sent me to collection for $235 that I do not owe. This company has done this to my mother and a co-worker. For me to know that many people with the same complaint is outrageous!!!! 

Lawrence U's profile image
Lawrence U 
2 years ago

I have written one star reviews for Amerigas, many of them. Recently however things have improved dramatically. It used to take weeks to get a delivery, IF I could get one. Now it only takes a few days. They are also offering promotions to make it easier to pay and giving a discount. Before it appeared that they weren't even trying, but now they are trying and succeeding. If they can keep this up they will eventually overcome all those terrible reviews. 

Catherine P's profile image
Catherine P 
2 years ago

AmeriGas practices price gouging. Since November of 2020, they would bill us $.10 more a gallon than shown of the delivery slip, when billed 1 or 2 days after delivery. This has created late fees due to the fact that I refuse to pay an unreasonable bill. I have tried to resolve this situation many times and have not had any response from the company. 

Aaron R's profile image
Aaron R 
2 years ago

Worst company and customer server I've dealt with in a long time. I canceled my service in January and had to call multiple times to force them to pickup my rental tank. Took 9 month for the tank pickup. Customer rep told me they would pro rate tank rental back to cancel date. BUT bill shows up and they did not pro rate as promised. Again took multiple calls to customer service long hold while they reviewed my account each time to finally get them to pro rate back to cancel date. Also due to having locked gates on the proper... read more

Madeline M's profile image
Madeline M 
2 years ago

7/28/2022 I ordered one hundred (100) gallons of propane In March 2022, to be delivered to my home in Grand Junction, MI but instead, the driver put a lock on my propane tank. I have contacted the Amerigas offices in Hartford, Michigan on multiple occasions and as well as the corporate office in King of Prussia, PA on numerous occasions asking for assistance and help in getting an appointment for a technician to remove the lock. I'm continuously assured by an Amerigas representative that someone will return my call but I hav... read more

Hazel N's profile image
Hazel N 
2 years ago

This company is the worst company i have ever dealt with, they never come on time to refill the tank, even when you give a week in advance refill request , I've been left several times without gas for several weeks,and one occasion they never knocked on my door instead locked my propane tank and was told I wouldn't have any one at my house for another 2 weeks, very unreliable, this company needs to be out of service, please if you are considering using propane for your house I express to you do not do it especially if this i... read more

Nancy M's profile image
Nancy M 
2 years ago

Zero. We had them for years. Price increases. Cancelled Amerigas last August. They finally picked up tank the end of May. Now we are being billed for tank rental from last Sept 2021 to now. No one responds to my calls. Probably made 15 or more calls in the last 9 months. 

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 1.2 star rating with 822 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open at 8:00 a.m. 

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