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American Signature Furniture
- Furniture Stores
- Kennesaw, GA
About this business
WHO WE ARE American Signature Furniture is a furniture store that has been helping families furnish their homes for over 70 years. Find stylish furniture for your living room, dining room, and bedroom (including mattresses and youth furniture). ASF also offers the largest selection of reclining and power-reclining furniture around! DESIGNER LOOKS COLLECTION Our newest furniture collection, Designer Looks is full of the latest furniture styles at prices that are a lower than anywhere else. We listened to our customers about w... read more
Location details
840 Ernest W Barrett Pkwy NW Ste 250 Suite 250, Ste 250, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
customer tom have been in retail and sales for 30+ years. read reviews of several customers. they are typical of 60% of shoppers-did no research-are'nt sure what they want-take first thing they're shown-then go home and say that's not what i wanted and blame it on salesperson or company, when all they have to do is look in mirror-no one can sell you something without you saying yes. i purchased full living room set-salesman was honest-answered my questions-made the sale-charged agreed upon price-delivered precisely on time-a... read more
Service We bought a sofa and breakfast table from American Signature Furniture two years ago. We took out the insurence as we knew the furniture is less expensive than elsewhere. Within the first year, two chairs to the breakfast table had broken. I called the service department and they sent someone out that week - a new chair arrived the following week. Now, a spring in the sofa has broken. I called again, and Jason, the store manager told me that the insurence we bought was mainly for the fabric. However, he said that he ... read more
Delivery Delayed for 3 months! I've seen some other comments on here pertaining to delivery time. I have to be the winner for waiting the longest, which was my fault for not cancelling the order after the 2nd reschedule. I bought a sectional on December 24th of 2011. Paid for in full. Was told that delivery would be 2nd week in January. That was fine. Then I was called to reschedule for February 16th. Was very mad, but took it. Then was called again to reschedule for Feb 23rd, then again for March 9th, then again for March 2... read more
Not A Smart Choice American Signature should be forced to change their name. Literally 99% of what they sell is imported from the Far East. Cheap quality, overpriced and they do not stand behind their product. We purchased 2 leather sofas and that were represented as 100% leather. Obviously this is not true as the leather is separating from the backing and looks terrible with only moderate use. We contacted the store and customer service said "Too bad, nothing we can do. They do not make leather like they use to."
Stay away from this place Customer service is horrible, we have a new dresser with a corner broken off of the outside edge, so we put it in the least noticeable position in the dresser. We tried to get it replaced; I went back the first time the day after delivery with the smashed drawer in hand, and the wonderful sales woman who took our commission saw me with the drawer in my hands and actually turned and walked away from me! So I followed her, not thinking she would keep running but she did, right out the back door of the... read more
Customer Service...What a Joke! Their customer service SUCKS!!!!!!!!!!!!!! I bought a sofa and loveseat and 3 days after delivery I realized the sofa was broken. There was literally a piece of wood poking out the back. I called customer service and they took a week to send someone out to say, "Yup, it's broken!" Four days later someone called to arrange the exchange for a new sofa, but told me when they were coming and would not reschedule. Another week later my second new sofa finally arrived only for me to realize that the... read more
Poor quality/worse service Bought a East Village Queen Panel Storage Bed recently from Smyrna Georgia branch and here's what I have to say...
Shady Business Practices American Signature Furniture Fort Myers, FL: Shady Business Practices! Better read the paperwork very closely! A Very disappointing transaction resulted in cancellation as soon as ALL the Charges became uncovered! The sales staff is misleading (not disclosing additional fees and changes) and the store management??s posture is simply aphetic. The unbelievable business practice of ??caveat emptor?? (let the buyer beware) awaits your next visit to American Signature Furniture in Fort Myers.
HORRIBLE--KENNESAW I got my furniture about 2 months ago. I'm pleased with the delivery of the furniture, pleased with the furniture itself, but am DISGUSTED with the personnel. The saleswoman, Fleeta, was disturbing. She's old but tries to pass as if she's in her twenties. She's a huge pretentious b*tch, and she was constantly looking at her wrinkled body in every mirror she could find to either fix her hair or adjust her badly worn make-up. It was obvious that she just wanted my business, which...that's fine, I don't care.... read more
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.6 star rating with 3,232 reviews.
When is American Signature Furniture open?
American Signature Furniture is closed now. It will open at 11:00 a.m.
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