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American Signature Furniture
- Furniture Stores
- Kennesaw, GA
About this business
Location details
840 Ernest W Barrett Pkwy NW Ste 250 Suite 250, Ste 250, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
SO DISAPPOINTED IN SARASOTA, FL I found the perfect couch at American Signature. A cosmo cashmere loveseat/chaise. It was the right size the perfect shape and even though it was a little lighter shade than I originally was looking for since I had the Stainsafe put on it I was sure we would be OK. To my dismay the furniture was delivered dirty & damaged. I have been waiting almost 2 weeks for someone to call me about having it inspected and either replaced or repaired. Each day I find something else wrong with it. Besides bei... read more
American Signature Furniture are liars. I also have received the run around from AS in Nashville. I ordered living room furniture in October 2009 and was told it would be in within one week. On the originally scheduled delivery date I was told my items were out of stock and wouldn't be in until the next week. I explained that I had to have the furniture by Thanksgiving and after being placed on hold forever they guaranteed me that it would be in within two weeks. Well, on the scheduled delivery date I received a call and was... read more
Failed Furniture I purchased a loveseat,2 chairs, in July of 2009 I know this is just a year and half ago Furniture should last longer than this date time.Spent loveseat 479.00, 2 chairs at 399.00 each chair the seat is sagging seat, Seat is becoming flat. Went back to Badcock Company in Arcadia Fl.Only offer to sale me more plush piece of cushions for seats.I think something should be done about this. When you buy furniture you expect to last longer than 1 !/2 years.No kids to jumb on furniture Just not holding up Will make... read more
Disappointed in Kentucky Just received my new living room suite from AS in Knoxville yesterday. First , after selling us the furniture we could not get it delivered so had to pay almost $200 to rent a truck and have it delivered ourselves. Upon uncovering the furniture found out that 2 of the 4 pieces have damage. The sofa even has a 2-3 inch gap were the material wasn't even sewn. Called the store and talked with the original saleslady who was very nice but informed us that she could not help. Then spoke with the customer s... read more
3 piece leather living room I purchased a 3 piece 100% italian leather living room set in a medium beige/tan color: couch, loveseat, and chair. I have had them for 5 months now and am actually incredibly impressed by the price, as well as for the look and durability that I received. I have three small kids and a large dog (with thick nails), these pieces have held up perfectly thus far. I also appreciate the dog hair free (and dirt free furniture) unlike furniture I have had in the past. I only paid $1099 for all three piece... read more
Nightmare I brought a sofa there in 2005. After it was delivered I noticed some flaws. I received nothing but the run around every time I called. I felt like I was in the twilight zone. Finally after a month the came and got the piece of junk and refunded my money. The original sales person wasn't' even still employed there a week after my purchase. There stuff may look good and be reasonably priced but they are a bunch of shysters. BEWARE
AMERICAN SIGNATURE FURNITURE SUCKS! YOU WILL WAIT OVER A MONTH These people are awful! First tiem, they tried to sell me an ottoman that was on sale and it had a cut in the leather. 2nd time, I bought a sectional, gave them benefit of doubt, and they oversold the piece. They misrepresent that they have the merchandise to sell. They don't!!! you have to pay for it and then their factory makes it in China then it's shipped to Thomaston, sits in a container for weeks and you will wait over a month to get it! They suck! Pay more... read more
Store manager is very condescending!!!! Store manager is very condescending!!!! I am very happy with the Salesman who sold and explained everything with the delivery of our furniture and the delay of our King Bed, He showed me when it was expected to be delivered and verified it with the office personnel. The furniture was delivered except the King bed which was due to go to your warehouse June 18th and delivered to me on the 19th. When I didn't receive a call verifying the delivery I called the store to make sure it was com... read more
Stay away from this place Customer service is horrible, we have a new dresser with a corner broken off of the outside edge, so we put it in the least noticeable position in the dresser. We tried to get it replaced; I went back the first time the day after delivery with the smashed drawer in hand, and the wonderful sales woman who took our commission saw me with the drawer in my hands and actually turned and walked away from me! So I followed her, not thinking she would keep running but she did, right out the back door of the... read more
Frequently asked questions about American Signature Furniture
How is American Signature Furniture rated?
American Signature Furniture has a 4.6 star rating with 3,254 reviews.
When is American Signature Furniture open?
American Signature Furniture is closed now. It will open at 10:00 a.m.
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