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American Freight Furniture, Mattress, Appliance
- Retail
- Johnstown, PA
About this business
Location details
820 Scalp Ave, Johnstown, PA, 15904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Exactly four weeks / twenty-eight days ago today, on Wednesday, November 16, 2022, my husband and I purchased a couch, loveseat, and recliner from American Freight Furniture, Mattress, and Appliance at *** * ******** *****Poplar Bluff, Missouri, 63901. In addition to purchasing three pieces of furniture, we purchased the manufacturer's warranty. We were never told there was no store warranty or guarantee with our furniture. It was not mentioned at all and is not posted in the store. There was no sign stating it was sold as i... read more
Business response:
We would like to assist but are unable to locate a transaction with the information provided. Please contact Customer Care at 855-788-2891 so we can gather the details needed.
Exactly four weeks / twenty-eight days ago today, on Wednesday, November 16, 2022, my husband and I purchased a couch, loveseat, and recliner from American Freight Furniture, Mattress, and Appliance at *** * ******** *****Poplar Bluff, Missouri, 63901. In addition to purchasing three pieces of furniture, we purchased the manufacturer's warranty. We were never told there was no store warranty or guarantee with our furniture. It was not mentioned at all and is not posted in the store. There was no sign stating it was sold as i... read more
Business response:
We would like to assist but are unable to locate a transaction with the information provided. Please contact Customer Care at 855-788-2891 so we can gather the details needed.
Exactly four weeks / twenty-eight days ago today, on Wednesday, November 16, 2022, my husband and I purchased a couch, loveseat, and recliner from American Freight Furniture, Mattress, and Appliance at *** * ******** *****Poplar Bluff, Missouri, 63901. In addition to purchasing three pieces of furniture, we purchased the manufacturer's warranty. We were never told there was no store warranty or guarantee with our furniture. It was not mentioned at all and is not posted in the store. There was no sign stating it was sold as i... read more
Business response:
We would like to assist but are unable to locate a transaction with the information provided. Please contact Customer Care at 855-788-2891 so we can gather the details needed.
Exactly four weeks / twenty-eight days ago today, on Wednesday, November 16, 2022, my husband and I purchased a couch, loveseat, and recliner from American Freight Furniture, Mattress, and Appliance at *** * ******** *****Poplar Bluff, Missouri, 63901. In addition to purchasing three pieces of furniture, we purchased the manufacturer's warranty. We were never told there was no store warranty or guarantee with our furniture. It was not mentioned at all and is not posted in the store. There was no sign stating it was sold as i... read more
Business response:
We would like to assist but are unable to locate a transaction with the information provided. Please contact Customer Care at 855-788-2891 so we can gather the details needed.
I went in and did a finance. They sent me the wrong color couch . I order a rug as well they never sent it. Then they charged me $110.00 for delivery fee. They said next day delivery but they came days later. When they finally came with the couch it was the wrong color .So I immediately called and the manger at the store told me he apologizes,but the color couch I wanted isn’t available “they had the wrong color tag on the couch”. He said he called every store and it was no longer available anywhere .The couch it’s the rug w... read more
Business response:
We are sorry you had an issue with your purchase. It appears you financed the purchase and the financing company handled your inquiry. American Freight does have a no return policy however, if the merchandise was not correct delivery could have been refused.
I went in and did a finance. They sent me the wrong color couch . I order a rug as well they never sent it. Then they charged me $110.00 for delivery fee. They said next day delivery but they came days later. When they finally came with the couch it was the wrong color .So I immediately called and the manger at the store told me he apologizes,but the color couch I wanted isn’t available “they had the wrong color tag on the couch”. He said he called every store and it was no longer available anywhere .The couch it’s the rug w... read more
Business response:
We are sorry you had an issue with your purchase. It appears you financed the purchase and the financing company handled your inquiry. American Freight does have a no return policy however, if the merchandise was not correct delivery could have been refused.
I went in and did a finance. They sent me the wrong color couch . I order a rug as well they never sent it. Then they charged me $110.00 for delivery fee. They said next day delivery but they came days later. When they finally came with the couch it was the wrong color .So I immediately called and the manger at the store told me he apologizes,but the color couch I wanted isn’t available “they had the wrong color tag on the couch”. He said he called every store and it was no longer available anywhere .The couch it’s the rug w... read more
Business response:
We are sorry you had an issue with your purchase. It appears you financed the purchase and the financing company handled your inquiry. American Freight does have a no return policy however, if the merchandise was not correct delivery could have been refused.
I went in and did a finance. They sent me the wrong color couch . I order a rug as well they never sent it. Then they charged me $110.00 for delivery fee. They said next day delivery but they came days later. When they finally came with the couch it was the wrong color .So I immediately called and the manger at the store told me he apologizes,but the color couch I wanted isn’t available “they had the wrong color tag on the couch”. He said he called every store and it was no longer available anywhere .The couch it’s the rug w... read more
Business response:
We are sorry you had an issue with your purchase. It appears you financed the purchase and the financing company handled your inquiry. American Freight does have a no return policy however, if the merchandise was not correct delivery could have been refused.
On July 24 I went into the store and financed a couch and loveseat bed frame and mattress set and a deep freeze they had everything except the bed frame in stock and told me it would be two weeks for it to be in which was acceptable to me so I went ahead with the purchase. The finance was basically a90 days same as cash which I paid off in plenty of time. Three months later I was still getting the run around about my bed frame so I told them I just wanted to cancel the order and get my money back. I was informed that they wo... read more
Business response:
American Freight contacted the financing company on the customer's behalf and verified the refund was processed. If there are additional questions regarding the financing contract, you can contact American First Finance at 855-721-1188.
Frequently asked questions about American Freight Furniture, Mattress, Appliance
How is American Freight Furniture, Mattress, Appliance rated?
American Freight Furniture, Mattress, Appliance has a 2.4 star rating with 687 reviews.
When is American Freight Furniture, Mattress, Appliance open?
American Freight Furniture, Mattress, Appliance is closed now. It will open at 10:00 a.m.
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