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American Freight Furniture and Mattress
- Retail
- Clay, NY
About this business
American Freight Furniture and Mattress in Clay, NY is a warehouse furniture store. We sell furniture including sofas, loveseats, recliners, sectionals, dining room, mattresses, beds. When you can purchase high quality furniture at closeout prices and avoid paying for fancy showrooms and displays, you get the best for less! Shop our deals now with great savings on select sectionals, sofas, mattresses and more. Lowest prices guaranteed. Same day delivery. Take your furniture home for $50 today!
Location details
4124 NY-31, Clay, NY, 13041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
The GE refrigerator we just purchased has a bad evaporator fan. Repair is not covered under any warranty. GE indicates that the refrigerator was installed 5 years ago.... Avoid purchasing appliances from American Freight. The lower price is "to good to be true"
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
I ordered a double oven as a surprise birthday/Christmas present for my sister who bakes for a living, and the delivery date was changed by the delivery company, Pilot Freight, without any notification or update email being sent to me. Everything I have says September 16th as a delivery date, and on the day of delivery, I go to track it, and everything now says September 17th. No notification was ever sent and I only have 1 confirmation email showing September 16th, nothing else. We're paying a lot of money to have it delive... read more
If I could rate lower than 1 star I would. I purchased a king size mattress and box spring set ($1100.00) from the North Charleston store in South Carolina and from the first day the mattress separated making it impossible to get a good nights rest. I filed the complaint with the warranty company and guess what they cant find the complaint! with that being said for the past 15 months i have been back and forth with them still no satisfaction. The mattress is now causing health problems. I cant get anyone to answer my calls. ... read more
I have bought several furniture items from American freight and I have not been disappointed yet. They are always friendly and willing to help me when I am in there. so if you need a great fiurniture and good customer service come on in to see them!
If I could give them negative stars I would amazed this companies doors are still open ,ordered a product in July online got the initial email and they took the money out of my account tried calling the New Jersey location that it was supposed to ship from several times over two months couldn’t get anyone to answer the phone when I finally did get someone in September the lady that answered the phone was extremely rude and told me they didn’t open until 10:30 and their was no manager at the still till they opened? Anyway hop... read more
I ordered a refrigerator for my work. Order put in 8/31 for pick up since we had a truck. No update until 9/8, called and they were scrambling to look for the order and laughed with each other when they "found" the fridge. We get it and guess what IT DOESN'T WORK. Now I've been calling them since 3 pm on 9/8 to get this resolved and guess what again? They are NOT PICKING UP. I have called the customer service line twice yesterday and they said someone will get in contact with me within 48 hours, but the return policy is 48 h... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
Most of their appliances are inoperable and they simply do not care to hear your complaints.
Business response:
We are sorry to hear that you were not completely satisfied with your recent shopping experience. Input about our stores and employees helps improve customer satisfaction and we aim to please. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you recently visited so we can try and improve upon your experience. Thank you.
I made a purchase online, tried for three days to get someone to pick up a phone in the store without luck. I wanted to do curb pickup, had to go to the store where after being rudely insulted the store was unable to locate my purchase an hour later. Now it will be 3-5 more days before my money is refunded. Will not be back here again.
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
20 days and still don't have my order! And absolutely no idea of when it will arrive...
Frequently asked questions about American Freight Furniture and Mattress
How is American Freight Furniture and Mattress rated?
American Freight Furniture and Mattress has a 2.7 star rating with 843 reviews.
When is American Freight Furniture and Mattress open?
American Freight Furniture and Mattress is open now. It will close at 8:00 p.m.
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