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American Freight Furniture and Mattress
- Retail
- Clay, NY
About this business
American Freight Furniture and Mattress in Clay, NY is a warehouse furniture store. We sell furniture including sofas, loveseats, recliners, sectionals, dining room, mattresses, beds. When you can purchase high quality furniture at closeout prices and avoid paying for fancy showrooms and displays, you get the best for less! Shop our deals now with great savings on select sectionals, sofas, mattresses and more. Lowest prices guaranteed. Same day delivery. Take your furniture home for $50 today!
Location details
4124 NY-31, Clay, NY, 13041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
CUSTOMER BEWARE!!!! I went to the store in Greenville, SC on Woodruff Rd and this is what happened..... 07-11-2020 I bought a SAMSUNG 4 door french door TUSCAN fridge - Model RF28R7201DT from this store and paid cash for the fridge and delivery. 07-18-2020The delivery guys refused to remove the door to get it into my front door opening of 36". The manager, Larry M******* called me and said he couldn't make them do the delivery and I would have to arrange someone to pick it up for me, since they took my fridge back to the war... read more
Business response:
We are sorry to hear about any troubles receiving your purchase as expected and would like to help as best we can. Please call 1************* so we can put you in direct contact with the Regional Manager of the store location you purchased from Thank you.
Ordered a washer never got it had to file a dispute with credit card company a month later after several calls and trips to the store
This place has no integrity, I would give them one star if possible. I Bought couch, and In march of this year filed a warranty claim, they dropped the ball and did not process it so after covd his I had to refile it, it was approved, They realized two months ago they we are not getting replacement furniture in anytime soon, so they promised me a check to cover the piece over a month and a half ago. I have spoken with the VP, and the Regional Manager who said that he can not worry about bad reviews. Still no check and no res... read more
On April 24th I bought a sectional. Let me explain why I'm pissed off. 1. Staff talked me into getting insurance basically telling me how to fraud their company or the insurer or what ever. I always get insurance anyway but the staff basically told me to make sure I keep the receipt and the tag attached to the couch. She specifically said WITHOUT THE TAG ON THE COUCH YOU CAN NOT MAKE A CLAIM. 2. I waited all day for them because clearly they didn't update my address from Indiana and was confused or something. 3. When these y... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-************ so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
This is great place to shop for all your discounted appliances, furniture and mattress. Awesome people
Business response:
Thank you for your review. We appreciate your business!
I purchased a open box but advertised new fridge online 11 days ago from Tacoma store to be delivered to my home in California. Money was taken out really fast. Waited for a email letting me know when they would ship it. I even paid 150 more for the deluxe shipping. I still got no word when they would ship it. I called the actual store 2 days ago and all they said its just sitting at the store waiting for pick up. Its almost 2 weeks and they have not tried to even get my shipment going, emailed me any updates or called. Very... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call 1-************ so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
I would give 0 stars if possible. I purchased a washing machine in the Albany, NY Washington Ave Ext location and it was delivered the same day. The delivery people installed the washer and said it was okay to use. However, they did not install the drainage hose properly and it popped off during the cycle, causing severe flooding to the apartment below me. I called the store many times with no answer. I called the customer service number who said they cannot help me unless I submit a contact request online, which I did with ... read more
Business response:
We are sorry about your experience with the delivery of your merchandise and would like to help as best we can. Please call 1-************ so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
The Albany location installed a washer hooked up the drain hose and the water lines.... did one load of laundry and guess what the drain line popped off. Now my downstairs neighbor is dealing with all the water damage due to the improper installation. I have called multiple times and spoke to them but they are claiming they are not responsible for it and now ignoring the whole situation i would like to know how can this be rectified
Business response:
We are sorry to hear that you are having troubles with your purchase and would like to speak with you about the issue. Please call 1-************ so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
If I could I would give a 0. I ordered a bed set mattress box spring frame and bed cover back in June. Was told that the bed might have a 2-3 week hold up on it witch I was fine with because they were up front and honest with me. Well in mid July I got a call saying my mattress and box spring was in but not the frame was told it should be in next week. I called back the following week and was told it still wasn't in, at this point it has already been over a month and I'm starting to get upset. But I call back again the follo... read more
Business response:
We are sorry to hear about any troubles receiving your purchase as expected and would like to help as best we can. Please call 1-************ so we can put you in direct contact with the Regional Manager of the store location you purchased from Thank you.
Frequently asked questions about American Freight Furniture and Mattress
How is American Freight Furniture and Mattress rated?
American Freight Furniture and Mattress has a 2.7 star rating with 843 reviews.
When is American Freight Furniture and Mattress open?
American Freight Furniture and Mattress is open now. It will close at 8:00 p.m.
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