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All Star Toyota of Baton Rouge
- Car Dealers
- Baton Rouge, LA
About this business
Location details
9150 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Half way Buying process was disappointing, took too long. Also after I bought the truck I learned I could have got a better price if I would went to a dealership out of the Baton Rouge area. Customer service is first rate. I went in on 9/20/16 and lady that handled my service was excellent. Sorry don`t remember her name. She was blonde and of thin build.
Business response:
Charles, thanks so much for your feedback. Congratulations on your new vehicle. Please accept our sincere apologies for not meeting your time expectations. It is our goal to completely satisfy our customers. Again, we apologize for any inconvenience caused by our organization. We appreciate your business and welcome to the All Star Family.
Finally an Honest Dealer Had a great experience at Lakeland Toyota. About a year ago we purchased a pre owned 14 Camry, the buying process was very easy and the people were pleasant. We recently decided that we wanted something a little bigger so we went to Lakeland Toyota to look at a new SUV. We had the privilege of working with Charlie Davis who was amazing at helping choose what we wanted, He was very knowledgeable about the vehicle and was always available for any questions we had. It took a couple days to fully decide ... read more
Routine service call 2 1/2 wait for a tire rotation and I had an appt. Wait times are ridiculous
Business response:
Rae, our sincere apology for the delayed time to rotate your times. We have shared your comments with our staff with the goal of an immediate change. Thanks for your business and we ask you to continue to remain an All Star customer. Have an awesome day!
Routine service call 2 1/2 wait for a tire rotation and I had an appt. Wait times are ridiculous
Business response:
Rae, our sincere apology for the delayed time to rotate your times. We have shared your comments with our staff with the goal of an immediate change. Thanks for your business and we ask you to continue to remain an All Star customer. Have an awesome day!
Lakeland Toyota SErvice Dept After using another Florida dealership for routine service, I decided to try Lakeland Toyota as I was not very happy with the first dealer. What a difference - great customer service and Doug Phillips was great to work with. I have a new dealership.
5 k mile service I came in for my5 k mile service and was assisted by Dan Delgado. He was very professional and took care of my Tundra in a timely manner. He also answered the few questions I had.
2013 tundra truck I was very please with my service. I will buy my next truck from all star.
Business response:
Percy, our team is very happy to hear about your excellent review and we hope to continue to provide you with outstanding service.
Oil change It took to long I was not acknowledged until about 10 minutes after arrived. They appeared as they were so busy. I was not pleased with this or how long it took for my vehicle to be serviced.
Business response:
Lashunda, it has been very busy lately, however there is no excuse for not acknowledging you at the time of your arrival. Your comments will be shared with the entire team and we ask you to please consider keeping your business with us. Thanks very much and have an awesome day!
Oil change It took to long I was not acknowledged until about 10 minutes after arrived. They appeared as they were so busy. I was not pleased with this or how long it took for my vehicle to be serviced.
Business response:
Lashunda, it has been very busy lately, however there is no excuse for not acknowledging you at the time of your arrival. Your comments will be shared with the entire team and we ask you to please consider keeping your business with us. Thanks very much and have an awesome day!
Frequently asked questions about All Star Toyota of Baton Rouge
How is All Star Toyota of Baton Rouge rated?
All Star Toyota of Baton Rouge has a 4.5 star rating with 3,039 reviews.
When is All Star Toyota of Baton Rouge open?
All Star Toyota of Baton Rouge is closed now. It will open tomorrow at 9:00 a.m.
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