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All Star Toyota of Baton Rouge
- Car Dealers
- Baton Rouge, LA
About this business
Location details
9150 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Maintenance Air conditioned room with plenty of waiting space. Friendly staff and was notified with progress of maintenance.
Business response:
David, thank you so much for choosing our dealership. We value you as our customer and strive to provide you with the best experience every single time. Thank you for sharing your review with us and we look forward to seeing you again soon!
Allstar Toyota won't be selling me a new car Service was slow...3 hrs for an oil change, tire rotation, windshield wipers and to plug a tire. What would it be if they actually had to work on the engine...a month? They lacked organization and no communications as to the status of your vehicle...I will not buy another car from them.
Business response:
Robert, thank you for taking the time to share this feedback with us. We apologize for the extended wait time. We ask you consider giving us another opportunity to earn your business by offering a discount at your next service appointment. We hope you will continue as our customer for life.
Allstar Toyota won't be selling me a new car Service was slow...3 hrs for an oil change, tire rotation, windshield wipers and to plug a tire. What would it be if they actually had to work on the engine...a month? They lacked organization and no communications as to the status of your vehicle...I will not buy another car from them.
Business response:
Robert, thank you for taking the time to share this feedback with us. We apologize for the extended wait time. We ask you consider giving us another opportunity to earn your business by offering a discount at your next service appointment. We hope you will continue as our customer for life.
Truck Maintenance The people at All Star Toyota are great to work with!
Business response:
Katherine, thank you for setting time aside to let us know how we're doing. We appreciate the feedback and look forward to seeing you again!
No Hassle! JR and Jake were exceptional salesmen. They demonstrated professionalism and compassion. While waiting on my paperwork to be finalized, Jake walked me over to the service department to setup first maintenance appointment. He also assured that I knew how to function all of my features in my brand new Toyota Camry before leaving the cat lot. JR followed by giving me a courtesy follow up call to ensure that I was satisfied with my purchase. He expressed that I am now a part of the Toyota family. I definitely recommen... read more
Business response:
Morgan, we are so grateful to have such amazing customers like you. We are so happy to hear JR, Jake, and the entire All Star Toyota of Baton Rouge Team did everything they could to get you into the exact vehicle that met all your wants and needs. Congratulations on your new Toyota Camry, and welcome to the All Star Family! Thank you for sharing your VIP sales experience with us, and have a wonderful day!
Service This was the worst customer experience I have ever experienced. My car would not start on Friday, so it was towed to Allstar that afternoon. No one called me to let me know it arrived. So the next day I had to call multiple times and no one was able to confirm my car was even there until 3pm Saturday. During the week, I called multiple times just trying to get a status on my car and no one could tell me anything. When I left messages, no one ever called me back. I even left messages for the service manager, and he ne... read more
Business response:
Leigh, thank you for taking the time to share this feedback. Our sincere apologies for your last service visit. Our goal is not to upset customers or to waste their time. We are very sorry that that wasn't the case with you. We hope you will reconsider doing business with us again in the future.
Customer Set an appointment with one of the Sales Rep to look at one of the car posted on the internet, 20 min. away from this dealership, I gave him the heads up and replied "ok". But as soon as I get to the dealership, the Sales Rep didn't showed up, not answering phone calls and text message. as per one of the guy in the dealership, the car was on the shop for repair. Sales Rep guy name is Todd Claypool. Waste of time...
Review of All Star Toyota Excellent in all areas. Salesman, Henry A. was particularly helpful in teaching me how to work everything.
Business response:
Claudia, thank you for taking the time to share your review with us! Our goal is to provide top-notch service and we are glad to hear you had a satisfactory experience at our dealership. Henry and the entire All Star Toyota of Baton Rouge team would like to congratulate you on your new vehicle purchase, and welcome you to the All Star Family! :)
Maintenance Special appreciation to service technician Ashley who efficiently worked to get maintenance scheduled, completed and the car ready to continue our journey.
Business response:
Chris, thank you for taking the time to share your review with us! We are proud to have a team of highly skilled technicians that can quickly and efficiently get you back into your vehicle. We appreciate your business and look forward to seeing you again!
Frequently asked questions about All Star Toyota of Baton Rouge
How is All Star Toyota of Baton Rouge rated?
All Star Toyota of Baton Rouge has a 4.5 star rating with 3,039 reviews.
When is All Star Toyota of Baton Rouge open?
All Star Toyota of Baton Rouge is closed now. It will open tomorrow at 9:00 a.m.
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