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All Star Toyota of Baton Rouge
- Car Dealers
- Baton Rouge, LA
About this business
Explore the newest and greatest Toyota vehicles at All Star Toyota of Baton Rouge. We combine unsurpassed customer service with a myriad lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have vehicles to meet any need on our lot. We also carry a wide selection of Certified and Pre-Owned inventory for sale. After choosing your next car, our finance team will build you a personalized lease or loan deal. We also offer a full Toyota Service Center, making us your all-in-one ... read more
Location details
9150 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Incredible Experience!! First off I have to say that this review is long overdue, and I owe Ms. Gladys an apology for that. Everyone at the dealership was absolutely fantastic. I normally despise dealerships, but Ms. Gladys made the entire experience enjoyable. She patiently walked me through all of my options, and ended up getter me a way better price then any of the other dealerships I had visited prior. I would 100% recommend both this dealership and Gladys to anyone who is looking to purchase a vehicle, and does not want... read more
Business response:
Blake, thank you for taking the time to share your VIP experience with us! We understand how stressful it is to purchase a new vehicle, and we're so thrilled to hear we were able to get you the exact Toyota you wanted! Congratulations on your new Toyota vehicle, and welcome to the All Star Family! We look forward to a lasting relationship with you!
2016 CAMBRY Pretty straight forward with buying process. Found a car I liked then Wesley and I negotiated the price. We discussed options for paying for the car and after I found the best way for me we made the deal. Walked over to Michael's office to write the check and hear about warranties and extended warranties. He was super patient, respectful, and honest explaining in detail and answering all of my questions about the warranties.
Business response:
Thanks for the rating Margo! We are thrilled that you had a positive experience! Wesley, Michael and the entire All Star Toyota team appreciates your feedback. We look forward to a lasting relationship with you and thank you for coming in!
Half way Buying process was disappointing, took too long. Also after I bought the truck I learned I could have got a better price if I would went to a dealership out of the Baton Rouge area. Customer service is first rate. I went in on 9/20/16 and lady that handled my service was excellent. Sorry don`t remember her name. She was blonde and of thin build.
Business response:
Charles, thanks so much for your feedback. Congratulations on your new vehicle. Please accept our sincere apologies for not meeting your time expectations. It is our goal to completely satisfy our customers. Again, we apologize for any inconvenience caused by our organization. We appreciate your business and welcome to the All Star Family.
Half way Buying process was disappointing, took too long. Also after I bought the truck I learned I could have got a better price if I would went to a dealership out of the Baton Rouge area. Customer service is first rate. I went in on 9/20/16 and lady that handled my service was excellent. Sorry don`t remember her name. She was blonde and of thin build.
Business response:
Charles, thanks so much for your feedback. Congratulations on your new vehicle. Please accept our sincere apologies for not meeting your time expectations. It is our goal to completely satisfy our customers. Again, we apologize for any inconvenience caused by our organization. We appreciate your business and welcome to the All Star Family.
Routine service call 2 1/2 wait for a tire rotation and I had an appt. Wait times are ridiculous
Business response:
Rae, our sincere apology for the delayed time to rotate your times. We have shared your comments with our staff with the goal of an immediate change. Thanks for your business and we ask you to continue to remain an All Star customer. Have an awesome day!
Routine service call 2 1/2 wait for a tire rotation and I had an appt. Wait times are ridiculous
Business response:
Rae, our sincere apology for the delayed time to rotate your times. We have shared your comments with our staff with the goal of an immediate change. Thanks for your business and we ask you to continue to remain an All Star customer. Have an awesome day!
2013 tundra truck I was very please with my service. I will buy my next truck from all star.
Business response:
Percy, our team is very happy to hear about your excellent review and we hope to continue to provide you with outstanding service.
Oil change It took to long I was not acknowledged until about 10 minutes after arrived. They appeared as they were so busy. I was not pleased with this or how long it took for my vehicle to be serviced.
Business response:
Lashunda, it has been very busy lately, however there is no excuse for not acknowledging you at the time of your arrival. Your comments will be shared with the entire team and we ask you to please consider keeping your business with us. Thanks very much and have an awesome day!
Oil change It took to long I was not acknowledged until about 10 minutes after arrived. They appeared as they were so busy. I was not pleased with this or how long it took for my vehicle to be serviced.
Business response:
Lashunda, it has been very busy lately, however there is no excuse for not acknowledging you at the time of your arrival. Your comments will be shared with the entire team and we ask you to please consider keeping your business with us. Thanks very much and have an awesome day!
Frequently asked questions about All Star Toyota of Baton Rouge
How is All Star Toyota of Baton Rouge rated?
All Star Toyota of Baton Rouge has a 4.5 star rating with 3,026 reviews.
When is All Star Toyota of Baton Rouge open?
All Star Toyota of Baton Rouge is closed now. It will open at 9:00 a.m.
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