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Explore the newest and greatest Toyota vehicles at All Star Toyota of Baton Rouge. We combine unsurpassed customer service with a myriad lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have vehicles to meet any need on our lot. We also carry a wide selection of Certified and Pre-Owned inventory for sale. After choosing your next car, our finance team will build you a personalized lease or loan deal. We also offer a full Toyota Service Center, making us your all-in-one ... read more
9150 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
All Star Toyota I had a wonderful, hassle free car buying experience at this dealership. Pat and all the staff that I dealt with were great!
Business response:
Mona, congratulations on your new vehicle purchase! We are so happy our team was able to get you into the exact vehicle that met all your needs! Welcome to the All Star Family, and we hope you are enjoying your new vehicle!
Long wait I called an made an appointment and it was scheduled for 7:30AM Saturday. I was there on time for my appointment to get my tires rotated. My low pressure tire light had been coming on so I asked if they could check to be sure I didn't have something in 1 of my tires. The service guy came back and said I did have something in 1 of my tires and also recommended I change the cabin air filter. I said okay to both and after 3 hours my car was finally done. I was there 3 hours for a scheduled tire rotation appointment. T... read more
Business response:
Stacy, thank you for taking the time to share your recent service experience with us. We apologize for the extended wait time you experienced on Saturday. It is our goal to completely satisfy all of our customers.We apologize for the experience and hope you will give us another opportunity to earn your business. Have a great day!
POOR SERVICE Can't seem to get anyone in service department to communicate with you. Every time my brand new RAV has gone in for service - it seems to have been forgotten about and when attempt to contact service manager, never can get a response. They do not return calls or emails back. I know people are busy -but this is NO EXCUSE!!! I am very busy myself and do not have time to keep trying to contact them to get something done right that should have been done right in the first place!!!!!!!! VERY POOR CUSTOMER SERVICE!!!!... read more
Business response:
Lisa, we understand your frustration and apologize for the inconvenience we have caused. Our team is trained to meet much higher expectations. Your feedback is being shared with our team so this will not happen again. Our apologies for the lack of communication.
Long wait I called an made an appointment and it was scheduled for 7:30AM Saturday. I was there on time for my appointment to get my tires rotated. My low pressure tire light had been coming on so I asked if they could check to be sure I didn't have something in 1 of my tires. The service guy came back and said I did have something in 1 of my tires and also recommended I change the cabin air filter. I said okay to both and after 3 hours my car was finally done. I was there 3 hours for a scheduled tire rotation appointment. T... read more
Business response:
Stacy, thank you for taking the time to share your recent service experience with us. We apologize for the extended wait time you experienced on Saturday. It is our goal to completely satisfy all of our customers.We apologize for the experience and hope you will give us another opportunity to earn your business. Have a great day!
POOR SERVICE Can't seem to get anyone in service department to communicate with you. Every time my brand new RAV has gone in for service - it seems to have been forgotten about and when attempt to contact service manager, never can get a response. They do not return calls or emails back. I know people are busy -but this is NO EXCUSE!!! I am very busy myself and do not have time to keep trying to contact them to get something done right that should have been done right in the first place!!!!!!!! VERY POOR CUSTOMER SERVICE!!!!... read more
Business response:
Lisa, we understand your frustration and apologize for the inconvenience we have caused. Our team is trained to meet much higher expectations. Your feedback is being shared with our team so this will not happen again. Our apologies for the lack of communication.
Administrative Assistant The service was satisfactory. A part had to be ordered and it came in a timely manner.
Business response:
Thank you for taking the time to share this wonderful feedback with us! We are happy to hear your recent service experience at our dealership was satisfactory! Thank you for coming in, and we look forward to seeing you again!
Pleasant Experience!!!! Nikolaos Stafford is top notch when it came to professionalism, knowledge, and courteousy. The whole purchasing experience from selecting the vehicle to financing was easy and effortless. I would recommend to go see and ask for Nickolas Stafford at All Star Toyota to anyone in the market for a new, certified, or used vehicle. It was a pleasure doing business with Nikolaos Stafford!!!
Business response:
Lisa, thank you so much for taking the time to share your VIP experience with us! We are so happy to hear Nikolaos was able to assist you with purchasing a new Toyota vehicle! Congratulations on your new vehicle purchase, and welcome to the All Star Family! We look forward to a lasting relationship with you!
Lindsey Richard Always excellent and pleasant experience. The staff is always professional and attentive.
Business response:
Lindsey, thank you for taking the time to share this awesome feedback with us! Our team is so happy to hear your recent service experience was wonderful! Thank you for coming in, and we look forward to seeing you at your next service appointment!
Perfect My experience was awesome. My salesman Nathan was amazing. I the whole process to financing and everything was a good. The staff worked very hard to accommodate me.
Business response:
Shanda, thank you for the very kind comments about your recent purchase with us. Our team is happy that we were able to assist you with finding a vehicle to meet your every need. Congratulations on your new vehicle and welcome to the All Star Family!
All Star Toyota of Baton Rouge has a 4.5 star rating with 3,026 reviews.
All Star Toyota of Baton Rouge is closed now. It will open tomorrow at 9:00 a.m.
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