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All Star Toyota of Baton Rouge
- Car Dealers
- Baton Rouge, LA
About this business
Location details
9150 Airline Hwy, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
2006 Toyota Tundra My overall experience with the service personnel at All Star Toyota was pleasant.
Business response:
Katherine, we are very happy to hear that you had a positive experience and thank you for coming in! We look forward to seeing you at your next service appointment!
BR Girl Review The service provided was excellent. The service representative, Van, was the best!!!
Business response:
Chandra, we are very happy to hear that you had a positive experience and thank you for coming in! We look forward to seeing you at your next service appointment!
Bye Dahlin Was sold Toyota 86 and sales person agreed on phone that foglights should be included but when we went there we went to parts and cost for them was way high. He then offered to look for a trunk mat and get back to me but I have never heard back from him. First service was a oil change my appt was at 0930 and I got there 20 mins early car was ready at 1130...... for a oil change. I heard another customer in the waiting area comment whether you have a appt or not it is always at least a two hour wait. I am outta her... read more
Business response:
Thank you for taking the time to bring this matter to our attention. We sincerely apologize for your recent negative experience at our dealership. We hope you will reconsider doing business with us again in the future.
Bye Dahlin Was sold Toyota 86 and sales person agreed on phone that foglights should be included but when we went there we went to parts and cost for them was way high. He then offered to look for a trunk mat and get back to me but I have never heard back from him. First service was a oil change my appt was at 0930 and I got there 20 mins early car was ready at 1130...... for a oil change. I heard another customer in the waiting area comment whether you have a appt or not it is always at least a two hour wait. I am outta her... read more
Business response:
Thank you for taking the time to bring this matter to our attention. We sincerely apologize for your recent negative experience at our dealership. We hope you will reconsider doing business with us again in the future.
Poor service and getting worse Sales department is good but after the car is sold, service is AWFUL!!! I have dealt with All Star for about 10 years and 4 vehicles. The service always kept me coming back!! The service has deteriorated so much in the last 2 years. The service department has great turnover and the advisors are clueless about the cars! They explained that the service advisors are from the sales department. Yesterday was the final straw! I went in for noise I heard under the hood that the salesman and service ad... read more
Business response:
Terry, thank you for taking the time to bring this matter to our attention. We sincerely apologize for your recent service appointment. We hope you will reconsider doing business with us again in the future.
Poor service and getting worse Sales department is good but after the car is sold, service is AWFUL!!! I have dealt with All Star for about 10 years and 4 vehicles. The service always kept me coming back!! The service has deteriorated so much in the last 2 years. The service department has great turnover and the advisors are clueless about the cars! They explained that the service advisors are from the sales department. Yesterday was the final straw! I went in for noise I heard under the hood that the salesman and service ad... read more
Business response:
Terry, thank you for taking the time to bring this matter to our attention. We sincerely apologize for your recent service appointment. We hope you will reconsider doing business with us again in the future.
oil change service and tire rotation very professional customer service. very clean ,comfortable seating waiting room
Business response:
Thanks for the awesome review, Lillie! We look forward to seeing you at your next service appointment!
Customer Survey My advisor went above and beyond to make sure that I knew exactly what was going on with the repairs on my vechile. The staff was very friendly and courteous at all times.
Business response:
Teri, thank you for taking the time to share your review with us. Our goal is to provide top-notch service and we are glad to hear you had a satisfactory experience at our dealership. The entire All Star Toyota of Baton Rouge team would like to thank you for coming in, and we look forward to seeing you at your next service appointment!
Rav 4 maintenance Tatiana was the customer service Rep who helped me. She was great. Explained all repairs to me and was very friendly.
Business response:
Susan, thank you for sharing your 5-star experience with us. Providing great customer service is always our top priority and we are glad to hear yours was satisfactory. Thank you for coming in, and we look forward to seeing you again!
Frequently asked questions about All Star Toyota of Baton Rouge
How is All Star Toyota of Baton Rouge rated?
All Star Toyota of Baton Rouge has a 4.5 star rating with 3,039 reviews.
When is All Star Toyota of Baton Rouge open?
All Star Toyota of Baton Rouge is closed now. It will open tomorrow at 9:00 a.m.
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