This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Albuquerque Animal Emergency Clinic PC
- Veterinarians
- Albuquerque, NM
About this business
Location details
4000 Montgomery Blvd NE, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have visited Thrive in Durham multiple times for my rescue dogs separation anxiety. I have had good experiences with every vet I have worked with except one, Mary *******. I went in for the doctor to assess and possibly up my dogs dosage of Trazodone, as it wasn't as effective as when she first started taking it. When Mary called me she was very rude and told me that my dogs separation anxiety was my fault and she would only prescribe 2 more weeks worth of medication and that needed to fix all of my dogs behavior problems ... read more
Business response:
Hello ******, Thank you for your review. I'm sorry to hear you had such a frustrating experience, but really appreciate you bringing this issue to our attention. The Area Business Manager will be reaching out to you directly to address your concerns. We would love to make things right if you give us another chance.
I am a veterinarian. My boyfriend took his dog for examination last summer. The veterinarian missed two tumors more than two centimeters in size. Any freshman veterinary student would have noticed them immediately. The dog was euthanized about two weeks later at another hospital when it declined and I was finally able to perform a physical exam myself. This type of mistake is unacceptable. ***************************
During the pandemic, I hoped to obtain a low-stress vaccination for my cat. Since I could not be present for the examination, I gave specific instructions, which I reinforced when I checked in. The instructions were ignored and my cat was irritated and stressed by an unauthorized, intrusive examination. I received a call from someone who was not present and had no knowledge of my pet’s medical history. He did not apologize. Instead, he encouraged me to give my cat a prescription anticonvulsant medication. This unsolicited an... read more
Business response:
Dear Karen, we are very sorry to hear that you have had a negative experience with our THRIVE location, but we appreciate you taking the time to bring this to our attention. We are looking into this for you with our management team, and if you would like to provide any further information on your experience please feel free to reach out to our customer service at **************.com.
Extremely disappointed. We took our goldendoodle into the Thrive in Longmont Colorado for what we believed to be a ear infection. They packed his ear and we bought solution to keep his ear clean. After a couple of weeks when the packing was to dissolve Thrive did call to see his progress at which time there was none. They told us to clean his ears daily at least. 6 weeks later no better. We decided to seek another clinic and they questioned what Thrive had done. It seems the first thing that should have happened was to pluck... read more
Business response:
Dear Joedy, thank you for bringing this to our attention. We’re sorry you had a bad experience and we’ll strive to do better. Please feel free to reach out to **************.com or call ************with any additional feedback or suggestions you wish to share. We would love to make things right if you give us another chance.
Don't take your pet to Thrive unless you want to get ripped off. All the reviews I have read have been what I have experienced at Thrive. I give them 1 star because that's the lowest I can put.
Business response:
Hi Raymond, We are sorry your experience with us didn't meet your expectations. We would love to address any concerns you have personally. We do not see your name in our system, so please reach out to **************.com or call ************with any additional details. We would love to make things right if you give us another chance.
I have never had a problem with the services offered. It’s a one stop shop and I haven’t been to any that were too unorganized. The problem I have as a whole is that the pricing is inconsistent and hard to find. The clinic on Slaughter and the clinic on Brodie always seem to be trying to upsell on things. I find myself constantly having to ask “Why is this necessary” and “how much does it cost” they kind of just pull me in for my appointment and even if my dog is healthy and normal there is just always some $50 shot that she... read more
Business response:
Thank you for taking the time to leave your review! At THRIVE, our mission is to bring quality veterinary care at unprecedented value to all pets. Our nose-to-tail exam starts at just $35 and if your pets needs additional treatment or medication, our policy is to provide you with an estimate in advance, to avoid any surprises. Our services cost 40% less on average than clinics nationwide and we are committed to providing quality affordable veterinary care to as many pets as possible, but appreciate your feedback. We hope you... read more
This place is very racist! If you notice under all the reviews that are left on-line individuals who are non-Caucasian were treated very poorly. They over price African-Americans and treat their pets very poorly. It sadness me that I have been a loyal customer and have been treated unethical. This place should rehire the entire staff and all the doctors should be removed.
The Burbank Thrive is a dumpster fire of a vet clinic, the front staff are bumbling idiots, the techs are poorly trained and the veterinarians do not provide great care. I think because its supposed to be affordable its also supposed to be crappy. Lesson learned, I will never attempt to utilize the services of this slaughter house!
Business response:
Dear ******* , we are very sorry to hear that you have had a negative experience with our THRIVE location, but we appreciate you taking the time to bring this to our attention. We are looking into this for you with our management team, and if you would like to provide any further information on your experience please feel free to reach out to our customer service at **************.com.
Hurst Texas location. What an awful experience. I took my new puppy for his second set of shots, first time for me as the breeder got his first set. He had had a little bit of diarrhea during the day, I could not go in with him, I was called and told that he had parvo. He had not acted sick, had been eating and drinking and playing all day. The recommendation was to take him to an emergency vet clinic to the tune of $800 to $1,000 minimum. I asked if there were any other options and they said that they could give him fluids ... read more
Business response:
Hello Karen, thank you for sharing your feedback. We're sorry your experience didn't match expectations. We are looking into this for you with the manager over this location, and if you would like to provide any further information on your experience please feel free to reach out to our customer service team at ******************
Frequently asked questions about Albuquerque Animal Emergency Clinic PC
How is Albuquerque Animal Emergency Clinic PC rated?
Albuquerque Animal Emergency Clinic PC has a 1.3 star rating with 136 reviews.
When is Albuquerque Animal Emergency Clinic PC open?
Albuquerque Animal Emergency Clinic PC is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com