Alaskan Air Conditioning & Heating Phoenix

Phillip K 

on BBB

2 years ago

This company will happily overcharge customers because the average person does not know anything about A/C repairs. We were charged $1,200 to have a single capacitor replaced along with the associated wires. The average cost in the U.S. is around $400. We were charged 3 times the amount. I tried negotiating a lower price but they won't budge. I contacted 9 other companies in ******, 4 of which gave me a quote over the phone. All between ******* dollars. The manager I spoke with was condescending and gladly touted how great A... read more

Devon H 

on BBB

2 years ago

I'm very happy with the service I received. The technician was able to diagnose the issue with my AC unit and get it up and running again. 

Benedict J 

on BBB

2 years ago

Alaskan Air Conditioning & Heating is a company that truly values its customers. From the owner to the office staff to the service technicians, everyone we interacted with demonstrated genuine care and commitment to providing high-quality service. They provided honest assessments, quality products, and reasonable prices. It's refreshing to find a company that upholds such high standards of integrity and customer service. I wouldn't hesitate to use their services again and would recommend them to anyone in need of HVAC servic... read more

Ronald E 

on BBB

2 years ago

Very pleased with the service and the tech readily provided information on how we can get the most from our unit - new things we didn't know which impart is due to new equipment 

Jacob H. 

on BBB

2 years ago

I had the best experience with Alaskan. Their office staff was courteous and pleasant to talk to, and they were able to get a technician to my home quickly. The technician was very professional and helped me understand all that was going on. I really appreciated their help and will continue to call them when things come up. 

James A 

on BBB

2 years ago

Technician was prompt, friendly and communicated well. Service was part of regular maintenance, and was done efficiently. I appreciated replacement of filter and advice on positioning for best use. Great company, always pleased with service. 

Larry S 

on BBB

2 years ago

Alaskan had a fair price on a new air conditioner with installation. They were friendly, quick, and did a great job. I highly recommend them. 

Odine C 

on BBB

2 years ago

The team worked quickly to repair my A/C unit after it gave out during the summer, and also recommended improvements to the units that would make them more efficient. 

Victoria M 

on BBB

2 years ago

Great company from the owner to the office staff and service technicians. Great service from everyone. This is a company that truly cares about providing honest, quality service at a reasonable price for quality products. It's nice to know that still exists. I will definitely ues them again and recommend them to anyone that needs HVAC services.