AFC Urgent Care Sevierville TN

Matthew M. 

on Birdeye

3 years ago

I actually didn't end up being seen at this facility. I had a 3:30 appointment, so I assumed that I would be seen close to 3:30. I arrived 10-15 minutes early, as stated in the text I received. 45 minutes later, I still was waiting in the waiting room. I ended up leaving. 

Brenda D. 

on Birdeye

3 years ago

I went to AFC very sick with an acute respiratory infection. I was so sick I did not realize I had left my wallet behind. When I arrived there were 8 people in the waiting room so I asked if I could get in the queue for being seen while my husband drove back home (10 minutes, round trip) to get my wallet. The receptionist refused and "explained" that the insurance card, etc, was a required part of the registration process. My husband and I have used AFC many times over many years. I explained that my insurance card info... read more

Johnny M. 

on Birdeye

3 years ago

Service with a smile. I was very impressed with the service and the quality. The wait time was very short. The staff was very professional and caring. Great Job A.F.C. .... It's hard to find quality and great service under one roof .. You nailed it! Keep up the good work. There is no doubt where I will be going when I get sick again. 

Marie J. 

on Birdeye

3 years ago

Wouldn’t recommend. Waiting for over an hour & I was the first person here just for a simple drug test. All kinds of confusion & unprofessionalism. The front desk person tried but I wouldn’t advise anyone to come here. I wouldn’t. It’s only because this is where the employer scheduled it. 

Claudia S. 

on Birdeye

3 years ago

Dr. Jason Crumpler was extraordinarily thorough and explained options for a positive COVID test that referred us back to our PCP without giving us an RX for prescriptions. We accepted and valued his reasoning due to my husband's cardiac and Diabetes diagnosis. AFC is lucky to have such a young and wise physician at this facility. Thank you. 

Melanie C. 

on Birdeye

3 years ago

Horrible greedy owner, he only cares about money, not patients or employees. Never recommend working here unless you want to be overworked, not get lunch, and exploited, then shorted on bonuses. ETC. 

Taylor R. 

on Birdeye

3 years ago

I came and checked in with no one else in waiting room, they took me to a back room where I sat for 2+ hrs on an exam table with no chair available. They immediately tested me for covid and waited the two plus hours to tell me I was positive. The NP was beyond condescending and lectured me for 15 minutes about why a 100.0 was a normal temperature and why I don’t need steroids for covid. He had no intention of hearing me out, only to “educate” me on info he read off a website. Im not impressed at all. 

Theresa* B. 

on Birdeye

3 years ago

Took grandson in had piece of plastic fork in his finger happened when he opened it. Was told no he didn't have anything in finger. But surprisingly within the next 3 days it was infected and a piece of plastic came out of his finger. 

Theresa* B. 

on Birdeye

3 years ago

Went in because a abscess tooth the Provider says yes let's get you on a antibiotic tonight. Paid my fees and left went to pick up meds no one called it in and they were now closed. It was 1:30 pm the next day before I got my meds. Never will go back shouldn't have ever went.