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Advantage Association Management
- Property Management
- Bluffton, SC
About this business
Location details
4454 Bluffton Park Crescent #107, Ste 107, Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Manage our community beautifully. It has come a long way in a short time.
Business response:
Thank you for taking the time to leave this feedback. We appreciate knowing our team is doing a great job!
Buyer beware. Only thing I regret about being a first time homeowner. Never welcomed me to the neighborhood. Waited 6 months to reach out to me and stuck me with paying something like a $500 bill or they would Lien my house, such a great first impression. Despite that it's all been downhill since then. You have to send many emails just to get a response to a question (sentry just try to act like that isn't true, I'll blow this up with all the receipts I have). Love my house, hate sentry with everything. They have earned all ... read more
Business response:
Sentry Management's Customer Experience Team reached out to Mr. ****** to address his review and to address any open items or requests. Sentry appreciates his feedback and are working to address his concerns. Unfortunately, Mr. ****** was not provided association information from the seller, who is obligated to do so. Also, Mr. ******'s warranty deed was not provided to Sentry by the mortgage company which delayed our communication with him. The intent to lien, which is mandated by the Association's Governing Documents, was ... read more
Worst Home Owner Association I leave in my house for the last 20 years, this Company is the worst, I have email, pictures, videos, I speak with a lady complaining about my renter neighbor and they do NOTHING about it but we need to pay on time, if not the mail they send to us always offer us a Lien in our house. this is the last email I am trying to send to them but nobody email work. Good day to everyone: I hope this message finds all of you well. I just cc everyone I have letters from the last few years. I am having issues... read more
Business response:
Sentry Management sympathizes with Ms. ***** position. The Sentry Team and the Association Board have been addressing this situation involving a rental property since Ms. ***** email complaints last year. The tenant, while maybe uncooperative, has rights under the law. The owner has attempted several times to amicably remove tenant with no success. Eviction paperwork was filed with the court at the end of February this year. Due to the current climate, the eviction is taking longer than anyone would like. Ms. *** has a great... read more
Pipes are bad in this neighborhood. They had somebody come to my home to look at water coming up from my driveway. I have a video of the company saying it's their fault to fix & waited 2 years + to get approved to fix and now they're trying to flip it and say we have to fix it when it's Their responsibility. Thank god for taking a video of the person that they sent stating it's their responsibility to fix it. Spoke to paver company and they said that they're temporary fix at the time, did long term damage which is a sink hol... read more
Business response:
Anthony ***** is not a listed homeowner of a Sentry managed association. After some research we did find that he is the son of a homeowner, Ms. ********. While we are concerned with Ms. ********'s current challenge with the utility company, neither Sentry or the Association have any control or authority in this situation. Ms. ********'s Sentry Team has attempted to assist, but the actions of another company is completely out of their hands. While we are sympathetic, Mr. *****'s complaint is unfounded.
Absolutely horrible. The worst, most greedy, management company. Buyer beware. They will hit you with as many fees as they can possibly conjure up. Also, you will get the absolute minimum service they can possibly legally provide. Good luck challenging them, they're lawyers are ready and waiting. You have been warned.
Business response:
Sentry Management has received numerous misguided and harassing emails from this homeowner, which have been forwarded to his Board of Directors for review. O******* HOA is responding appropriately. It is unfortunate that Mr. Warden has falsely accused Sentry Management is "conjuring up" fees, providing inadequate service, and making threats in his bid to get preferential treatment. Sentry Management follows each Association's Governing Documents, Board direction and Florida Statutes in assessment collection and Mr. Warden kn... read more
My Mom passed away February 24, 2020. Exactly 1 week after, I was contacted by Management to have her car removed from the property. Her car is insured and registered. They said that I have 4 days to remove my deceased Mother's vehicle from the property. This is illegal. I requested 30 days only to be denied. This is not the way to "Work" with people. I see very little "Integrity" with this. I hope when I forward this information to the local News Agencies they will shine a Spotlight on this "Unethical" treatment.
Business response:
We are very sorry for your loss. Unfortunately, our firm manages seven associations in Central Florida with a homeowner having a last name of H*****--so we cannot identify the specific legal documents and rules of your association. In the matter of car parking, we follow the Association documents, the rules regarding enforcement and the policy set out by the elected Board of Directors. The Board makes the decision you are questioning, not us as their managing agent. Please give us your contact information at ReviewHotline@se... read more
Sentry Management for Uplands In Baltimore Maryland. Is the absolute worst company ever. The have put and intent to lien on my home. I have not received a bill or statement since March 2019. I have asked several times for Jeffery Smith to send a bill or a copy of the bylaws. No statement or bill has been sent, but Sentry can send a bill in November 12, 2019 requesting 804.65 and state they are going to add 185.00 on for lawyer fees. Only to be told they are not obligated to send me bill or statement. I have never in life hea... read more
Business response:
There has been no negligence on the part of Sentry Management as it relates to this homeowner having adequate information to pay their homeowner association assessment on time. The reviewer failed to note the following important facts: · The homeowner, as well as the 177 other homeowners living in her community, received a payment coupon books for 2019 and 2020. The 2019 book was sent on December 13, 2018 and the 2020 was sent on December 19, 2019. The book contains 12 monthly payment coupons. · Since the beginning 2019, t... read more
Sentry Management is one of the worst HOA management companies ever. I DO NOT RECOMMEND IT. They do not care about the community they are representing. My community has constantly been at crossroads with Sentry Management and the builder in charge. They have no regard for the wants of the community and regulate inconsistently. There is a lot of "selective enforcement" and it is ridiculous.
This company says that they have an A+ and are accredited by BBB. But on this site poses otherwise.
Frequently asked questions about Advantage Association Management
How is Advantage Association Management rated?
Advantage Association Management has a 1.9 star rating with 85 reviews.
When is Advantage Association Management open?
Advantage Association Management is closed now. It will open tomorrow at 8:30 a.m.
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