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Advantage Association Management
- Property Management
- Bluffton, SC
About this business
Location details
4454 Bluffton Park Crescent #107, Ste 107, Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife had the following experience dealing with Sentry. In her words: "After seven business day and twelve phone calls to K, who is assigned as the Schooner Representative to our village, I never received a callback from her. IS THIS THE BEST THAT THE COMPANY HAS TO OFFER? It wasted many hours of my time! On my final call, L, returned a reply and answered my questions. She was very pleasant and apologetic for K's apparent negligence. Our coupon books for 2022 came in mid February. Others in our village had not yet received... read more
Business response:
We apologize for this negative experience and thank you for bringing this to our attention. During the transition between management companies, there may be unexpected delays in receiving association records. This can cause delays in coupon mailouts. Your Community Manager has reached out to you to establish a line of communication and we look forward to providing excellent service moving forward. Our goal is to nurture communities we are all proud to call home, and it is our honor to serve Schooner Village. If you would lik... read more
Unprofessional behavior, emails and targeting of certain neighbors. The woman who manages our subdivision goes out of her way to target homeowners who challenge violations. She does not follow protocol, sends first and second notices of violation at the same time. She creates petty violations that aren't in the covenants and threatens legal action. Recently I explained a complicated situation regarding a quit claim deed on my home that was never filed that led to my dues not being paid (unknown to me). I never received notic... read more
They are not the victims here; I am! My HOA (************* HOA/Sentry Management) and their enforcement arm/collection agency (Chadwick W*********) aren't behaving right and not acting in good faith! They are essentially blackmailing/extorting me to get a profit they do not deserve and shouldn't get! And they are using my monthly HOA dues to pay for unfair unauthorized unethical misappropriated collection costs, assessments and attorney fees for COVID delays that weren't my fault, and that none of my other creditors charged ... read more
Business response:
We are privileged to serve as the HOA management company for Woodland Park. As the management company we work at the direction of the board, who is made up of volunteers working hard to make the best decisions for your community. We assist with the day to day operations and upholding the governing documents. It is our practice to refrain from commenting further on account related matters when in the hands of the attorney. All communication needs to be addressed to the attorney directly. We do wish you all the best in these t... read more
I do not recommend this company as a property manager. They are incompetent. My HOA has just terminated a nearly 20 years relationship with Sentry Management. During my 2.5 years residence in a property they manage, they have repeatedly failed to address simple projects. As a result the unpaid members of the HOA Board have been forced to take time out of their workday to fix the problems that we are paying Sentry Management for. Their parting shot was to fail to send out the annual notices for our association membership meet... read more
Business response:
We appreciate your feedback and sincerely apologize for the less than positive experience working with Sentry Management. In an effort to improve our service we would like to invite you to speak to someone on the Customer Experience Team and provide further details. Please let us know if you have a few minutes for a phone conversation by emailing customerexperience@sentrymgt.com.
If I could give this business 0 stars, I would. They have mismanaged my building for 5 years. They place fines on owner accounts without any explanation and refuse to grant hearings with the BODs.
Re: Homeowner Management (Sentry Management, Indianapolis, IN,, office): Non-transparent to homeowners. Questions posed to Sentry may be unanswered, met with a delayed response, or response with an attitude. Sentry's version of events may differ from actual, or the Board's recounting, of events. Third-party communications can often be problematic. Sentry's "community website" is grossly inadequate, in my opinion. Community communications are lacking (also thanks to the elected Board). It seems to me that one of a homeowner m... read more
The worse company for a HOA! They elect homeowners to be on the board that are bullies, and they get away with not Complying to the guidelines! The board members listen to their friends that may not like you and file false complaints. Over grown grass, fencing falling down, gardens in front of houses in landscaping, RVs left in driveways weeks at a time, trash cans left out weeks at a time in the street. We received a letter becuz our daughter that is visiting us parked up on the grass in a easement to be out of the way of t... read more
My experience with Sentry Management, as a home owner in Bonaventure Condo Association has been incredibly disappointing. During the process of refinance which took an extended amount of time, due to the incomplete "Custom" Condo Questionnaire. First off Sentry Management would not allow the viewing of "their" questionnaire, so you where forced to request a "Custom" Questionnaire which was a cost of $365.00 plus $12.00 processing fee, vs $190.00. Once the document was received I found that the Questionnaire was incomplete.. ... read more
This mis"management", so called, company should be put out of business! They're horrible! My review has multi levels so here we go:: First off, sentry was hired by my HOA a few years ago, then FIRED for mishandling of community affairs then REHIRED by the new BOD!! Huh??! Obviously if they were fired in the past why would they be beneficial For the future? My first complaint was because the neighbor next door leaves trash overflowing and they don't take their trash bins to the curb so this attracts RACCOONS! I have several e... read more
Frequently asked questions about Advantage Association Management
How is Advantage Association Management rated?
Advantage Association Management has a 1.9 star rating with 85 reviews.
When is Advantage Association Management open?
Advantage Association Management is closed now. It will open tomorrow at 8:30 a.m.
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