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Advantage Association Management
- Property Management
- Bluffton, SC
About this business
Location details
4454 Bluffton Park Crescent #107, Ste 107, Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just a terrible HOA management company. Failed to inform me of a HOA fee increase. Let the underpayment accumulate for a year with no notice sent. And then turned it over to a collection agency. This change from $237 to $255, just $18 per month, cost me over $2000 due to their malfeasance...I plan to sell the property & move on... Thanks a lot Sentry M B*****
this company are the worst either incompetent or racist company ever in Orlando FL. I placed an application for rental that requires background check. its been almost 30 days and still did not hear back from them, and every time we inquire they give us some BS excuse.
Business response:
Thank you for your patience as we worked through issues with the company that completes the background reports. As you are aware through communications with you earlier this week, the Board has approved your application. Enjoy your new residence. We look forward to working with you in your new neighborhood.
i applied for a mortgage on my condo over a month ago --Had to be fleeced by Sentry for 520.00 to furnish documents. They supplied about half of what i need for the FHA. They refuse to release basic docs like "a management agreement" between them and the HOA. I have to get a refund on the fleecing and get a lawyer. Need the money for medical reasons, so i guess a harm thru negligence lawsuit as well. Terrible company in all aspects. Took two months to straighten out my account when i first bought -- They were billing me for ... read more
Business response:
We appreciate your assistance identifying the items that you and your lender had not yet received and hopefully will acknowledge that over the past several days, you have received electronic copies of all of these documents. If there is anything further that we can assist you with, please let us know.
I was sent a warning letter last year about a tree stump that was not on my property. Sentury admitted that. I was then told to power wash my driveway. I was told again to power wash my driveway within less than a year later. Bad company.
Business response:
Sentry Management works in conjunction with the Board of each Association to ensure community standards are maintained. Part of this process is to tour and review the properties. When a concern is noticed, a request for action is sent to the property owner's address. When an owner feels the notice was sent in error, a follow up visit to the property is conducted. In this case, the Manager was instructed to supply the owner with the contact information for the Board President, should the owner have any additional questions. ... read more
I'm a black man and on 2 separate occasions I've experienced tenants contacting the Property Managers with false claims of me violating HOA policies. I wouldn't blame the Association for ignorant tenants but when they received the complaints they did not investigate them, instead they determined my guilt solely of the accusers words and evidence. In one of the cases, the accuser was bold enough to aggressively approach me and engage me in a verbal altercation. It is insane that this man, who claimed he was a board member of ... read more
Business response:
We find this review troubling. Sentry Management strives to have an environment that is positive and empowering. Our workforce is made up of employees that share our values of honesty, integrity, respect and openness. We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. We celebrate and sup... read more
We have long been disappointed on the service that we are getting from our property/ division manager Dana and now Wendy t****** Ocala division manager for the m****************************** . We are now being billed for an intent to file lein for $119 because Dana could not be reached for 2 weeks. We have attempted to call and email her 10-15x without any response during the time of her employment. She was replaced by Wendy T****** that is as difficult to reach. She continues to insist that we pay an inaccurate bill even ... read more
Business response:
We are disappointed with the reviewer's comments but appreciate him taking the time to give a review. Dana, the Community Manager, when initially contacted by the reviewer's wife, did waive the all late fees and interest on the account and instructed the homeowner to immediately make their regular assessment amount. According to the call with the homeowner this week, they did not make the online payment because there was still a late fee on the account. Accounts are updated often so if they had checked back, the fee would ha... read more
I am a resident at the Palisade located in Clermont Florida managed by Sentry Management. I made my quarterly payment online and to my surprise Sentry Management charged me twice. I called to inform them of the double charge and it went all downhill from there. Sentry Management has one of the WORST customer services I have ever dealt with. I dialed the number at 11:30 this morning I was placed on hold for 2 hours before Pat came on the line, she had no clue on how to help with a simple question. I would have had a better re... read more
Business response:
Sentry is very sorry to hear about your experience and wait time. We certainly understand your frustration. Immediately after receiving this review, our president reached out via email. Also, the VP of the Clermont Office will also be following up today in hopes of resolving the matter as soon as possible. If we had your phone number or could find you in the homeowner files, we would reach out more directly.
I am writing in reference to a 'Notice of Intent to File Lien' that I received on Tuesday 5.21.19. Within this letter it reads that I am currently delinquent and that the records reflect that I have an overdue balance. (I am part of the M********* community) Previously I had set up a monthly payment plan through Sentry Management after receiving a statement asking for the years balance paid in full. I contacted Sentry via the phone and spoke with an agent. (It has now been explained to me that I was transferred to a differ... read more
Business response:
The problem outlined in this review has been corrected. We apologize for the frustration this has caused this homeowner. The Intent to Lien has been removed as well as the lien charge. Also, the late fees associated with the past payments have also been reversed. The assessment for this association is set up as an annual payment due on January 1 and considered late after January 30. The reviewer wanted to set up monthly payments--which can only be done with Board of Director approval. A monthly auto-pay was inadvertently se... read more
Frequently asked questions about Advantage Association Management
How is Advantage Association Management rated?
Advantage Association Management has a 1.9 star rating with 85 reviews.
When is Advantage Association Management open?
Advantage Association Management is closed now. It will open tomorrow at 8:30 a.m.
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