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The Service Gurus are North St. John County's trusted plumbing, heating and cooling experts. As a locally owned and operated plumbing and HVAC company, they believe in providing homeowners throughout the area with top-quality heating and air conditioning services in St. Augustine, and beyond. Whether you need air conditioner repairs, water heater replacement, furnace installation, plumbing repairs, or indoor air quality maintenance, their factory-trained, friendly, and professional team is ready to get the job done. When it ... read more
280 Business Park Cir #415, Suite 415, St. Augustine, FL, 32095, United States
Get directionsI've had ME Flow for 13yrs and they replaced my furnace in 2015. I'm on the scheduled maintenance plan which was done today. Tech showed me igniter and recommended replacement. Charged $310 for part that I found costs less than $30 on Amazon. I could accept 100% mark up, $60, plus $104 service charge (even though he already had it removed to check it) which would have cost ~$165. But feeling a little ripped off as a long time customer being charged $310. Time to start looking for a new HVAC maintainer.
Business response:
David, thank you for your business all these years and for choosing us to replace your HVAC system. We understand that you are not happy with the price of the repair service. The technician should have provided up-front pricing and gained your acknowledgment before repairing. Like most HVAC companies, we don't sell parts; we sell a service. We use a flat rate pricing system to do so, and the service includes a warranty behind the work, a trained professional, and a stocked truck for repairs. We hope this explanation is helpf... read more
The two plumbers you sent me were unbelievably resourceful. They made a difference.
Business response:
Thank you for sharing how fantastic our plumbers are! We greatly appreciate it! Have a great day, Dixie!
I own four properties in Winchester and ME Flow takes care of all of them! I’ve been using ME flow for over 15 years, and have never been disappointed in their work, or their service.
Business response:
Thank you for choosing M.E. Flow in Winchester! We are thankful to our fantastic team members for treating our customers like family and being dedicated to being the best! Have a great day, John!
I have been with ME Flow for years now. When something works, I stick with it. The folks at this company are knowledgeable, professional, considerate flexible and their prices are reasonable! I’ve come to know each one of the technicians that are sent to my home, and I trust them. You can too!
Business response:
Thank you for this lovely review! It is our honor to serve you. We look forward to serving you for many more years. Thank you!
Professional, excellent and timely appointment service. Highly recommend M.E. Flow Inc.!
Business response:
Thank you for your recommendation, Julie! It is our honor to serve you!
Gerson provided excellent, thorough service, explaining what I needed to know. Timely in arrival and actual length of service appointment.
Business response:
We are happy to hear of your satisfaction with the HVAC service with Gerson. He will be pleased to find out he was mentioned in your review. Thank you, Sue!
Really wonderful. Crew on time, worked hard all day and left with highly satisfied customers. Crew was cordial and thoughtful, careful when moving around our home for heat pump and auxiliary furnace installment. Couldn’t be more pleased
Business response:
Daniel, thank you for choosing M.E. Flow to replace your heat pump system. Pete, Hugo, Axel, and Dwight will be happy to hear they scored a 5-star review on the installation! Your satisfaction is important to us, and we look forward to working with you for many years. Please feel free to share us with your friends and neighbors!
Nothing but positive experiences with this company so far. They're professional and knowledgeable. Feels like I'm in good hands.
Business response:
You are in great hands with M.E. Flow! Thank you for sharing your satisfaction with our company and our fantastic team members.
Very professional, courteous and knowledgeable technicians. Highly recommend this company.
Business response:
Thank you, Ruth, for your kind review! We greatly appreciate the opportunity to work with you. Have a great day!
Advanced Air Home Services has a 4.8 star rating with 934 reviews.
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