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Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rick provided me with excellent communication in regards to the service Patrick Quinn performed on our RDX. As a former employee and now a customer I have always known Acura prides themselves on their customers satisfaction. The technician diagnosed a vibration that was occurring between 30-70 MPH, we were told by the Dealership we purchased the vehicle at it was a tire vibration. Pat provided a very detailed and precise diagnosis of the issue and laid out a solution to rectify the problem, which was determined to be drivetr... read more
Business response:
Thank you for sharing your experience. With knowledge of how our company works, we're thrilled to know that Rick and Pat provided an excellent service experience that every valued customer deserves when visiting us. We appreciate your business, and we look forward to seeing you again.
Dropped off my RDX for oil change, detailing, wheel alignment, etc. My new service rep Holly was pleasant, helpful and professional. Thank you Holly and Acura.
Business response:
Thank you for choosing us to service your vehicle! We're thrilled to know about the excellent service Holly provided. We appreciate your business and let us know if we can help you with anything else.
Excellent Steve made easy buy , Not he only wanted to sell the car but he made sure I understood what I was getting into it and also budget wise, He took his time, and I highly recommend him.Thanks kindly Steve.
Business response:
Olivia, Thank you for choosing Acura of Peabody! We're thrilled to know about the excellent service Steve provided during your visit. We appreciate your business, and we hope you're enjoying your new car.
Needed a fast oil change Last Wednesday, after seeing that I needed an oil change before a 500 mile weekend trip, I called Acura of Peabody on Thursday morning. By the time I got to the dealership, there were 2 cars ahead of mine. After about an hour and a half, I had to leave and, looking into the service bay, saw my car. I assumed that they had yet to service it and told them I couldn't wait any longer. "No, no...that's your car and it's all done". I was very appreciative to say the least.
Business response:
Gerry, Thank you for choosing us to service your vehicle! We appreciate your patience during your appointment, and we hope you had a safe trip. Please let us know if we can assist you with anything else.
The "We Try Harder" People The service people really make an effort to demonstrate that they are very customer oriented. Thank you Rick and others who attended to my car's every need.....and then some.
Business response:
Thank you for choosing us to service your vehicle! We take pride in providing our customers with excellent customer service, and we're pleased your visit was no exception. We appreciate your business, and we look forward to assisting you again.
Had the pleasure to work with Steven Ashe again on a new car. As always he was extremely professional and went out of his way to help me find the right car at a price that works for me. Would highly recommend that anyone looking for a car visits Acura Peabody and works with Steven.
Business response:
Bobby, Thank you for sharing your experience. We're pleased to know about the excellent service Steven provided during your buying process. We appreciate your business, and we look forward to seeing you again.
Super Service My husband brought my car in for service & was very happy with the result. They gave us the same rental car that II own & was very happy with that! Thank you so much! Frances Rokous
Business response:
Frances, Thank you for choosing us to service your vehicle! We're thrilled to know that our staff satisfied your expectations during your visit. We appreciate your business and let us know if we can assist you with anything else.
Thad is the best. Thad was my car salesman, and he is the best! Never felt pressure, he laid out all my opinions, and is so easy to work with. Never been happier! This is my second lease.
Business response:
Thank you for choosing Acura of Peabody! We're thrilled Thad provided you with outstanding service and made your shopping experience a pleasant one. We appreciate your business and look forward to seeing you again!
Outstanding Customer Service My experience with the Peabody Customer Service Center has been outstanding. My Service representation is Rick Osgood. Rick is professional, personable and most importantly he is extremely knowledgeable. I have worked with Rick for the past five years and his follow up and attention to detail has been absolutely outstanding. Service is the name of the game in today's marketplace and Rick is one of the best.
Business response:
Thank you for the kind words regarding Rick. We take pride in providing our customers with outstanding service, and we're glad to know your visits have been no exception. We appreciate your business and look forward to working with you again!
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,228 reviews.
When is Acura of Peabody open?
Acura of Peabody is open now. It will close at 7:00 p.m.
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