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Acura of Peabody

4.8

About this business

Acura of Peabody is the Boston area's premier dealership for all of your new and pre-owned Acura sales, service and parts needs. We're part of the Lyon-Waugh Auto Group Family and a 10-Time Acura Precision Team Award Winner!" 

Location details

233 Andover St, Peabody, MA, 01960, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.84,205 reviews
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portergd's profile image
5 years ago

The "We Try Harder" People The service people really make an effort to demonstrate that they are very customer oriented. Thank you Rick and others who attended to my car's every need.....and then some. 

Business response:

Thank you for choosing us to service your vehicle! We take pride in providing our customers with excellent customer service, and we're pleased your visit was no exception. We appreciate your business, and we look forward to assisting you again. 

Bobby8's profile image
5 years ago

Had the pleasure to work with Steven Ashe again on a new car. As always he was extremely professional and went out of his way to help me find the right car at a price that works for me. Would highly recommend that anyone looking for a car visits Acura Peabody and works with Steven. 

Business response:

Bobby, Thank you for sharing your experience. We're pleased to know about the excellent service Steven provided during your buying process. We appreciate your business, and we look forward to seeing you again. 

frokous's profile image
5 years ago

Super Service My husband brought my car in for service & was very happy with the result. They gave us the same rental car that II own & was very happy with that! Thank you so much! Frances Rokous 

Business response:

Frances, Thank you for choosing us to service your vehicle! We're thrilled to know that our staff satisfied your expectations during your visit. We appreciate your business and let us know if we can assist you with anything else. 

janetm.melanson's profile image
janetm.melanson 
5 years ago

Thad is the best. Thad was my car salesman, and he is the best! Never felt pressure, he laid out all my opinions, and is so easy to work with. Never been happier! This is my second lease. 

Business response:

Thank you for choosing Acura of Peabody! We're thrilled Thad provided you with outstanding service and made your shopping experience a pleasant one. We appreciate your business and look forward to seeing you again! 

Johncarollo727's profile image
Johncarollo727 
5 years ago

Outstanding Customer Service My experience with the Peabody Customer Service Center has been outstanding. My Service representation is Rick Osgood. Rick is professional, personable and most importantly he is extremely knowledgeable. I have worked with Rick for the past five years and his follow up and attention to detail has been absolutely outstanding. Service is the name of the game in today's marketplace and Rick is one of the best. 

Business response:

Thank you for the kind words regarding Rick. We take pride in providing our customers with outstanding service, and we're glad to know your visits have been no exception. We appreciate your business and look forward to working with you again! 

kayakingbob's profile image
kayakingbob 
5 years ago

Clear about service needs and costs Cody brought me up to speed on what my Acura RDX needed right now and in the next 5,000 miles and the costs involved. Very satisfied with my interaction with Cody. 

Business response:

We're happy to hear that Cody provided such a pleasant service visit! Thanks for visiting Acura of Peabody! 

Happy Customer's profile image
Happy Customer 
5 years ago

Great service Highly professional and courteous service staff! This was my 1st service visit and I couldn't have been more pleased with the level of service and attention to detail from Holly and everyone I encountered. Super impressive operation. 

Business response:

Thank you for sharing your experience. We take pride in providing our customers with excellent customer service, and we're thrilled your visit was no exception. We appreciate your business and look forward to assisting you again! 

Ptclauss's profile image
5 years ago

I just would like to say that Holly is just an outstanding customer service person. I hope it all yeah customer service personnel are pleasant and knowledgeable as Holly is I could not say enough good things about here. 

Business response:

Thank you for the kind words regarding Holly. We're thrilled to know about the outstanding service she provided during your visit with us. We appreciate your business, and let us know if there's anything else we can assist you with! 

Kostas09's profile image
5 years ago

Customer Obsessed Staff was prompt, professional, took the time to understand the issue and provided a path to resolution on time and under budget. Thank you so much. 

Business response:

Thank you for choosing Acura of Peabody to service your vehicle! We appreciate your business and let us know if we can assist you with anything else. 

Frequently asked questions about Acura of Peabody

How is Acura of Peabody rated?

Acura of Peabody has a 4.8 star rating with 4,205 reviews. 

When is Acura of Peabody open?

Acura of Peabody is closed now. It will open tomorrow at 7:00 a.m. 

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