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Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Acura of Peabody is the Boston area's premier dealership for all of your new and pre-owned Acura sales, service and parts needs. We're part of the Lyon-Waugh Auto Group Family and a 10-Time Acura Precision Team Award Winner!"
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Exceptional Dealership I just leased my second Acura TLX in 3 years. Steve Ashe made the transaction smooth and his follow up was exceptional. It was a pleasure working with him and I highly recommend Steven and this dealership. I give them both 6 stars (off the chart)!
Business response:
Thank you for shopping with us! We appreciate the kind words about Steve and we look forward to seeing you again.
I scheduled an appointment to get brakes on my RDX replaced. Service Team quickly came over to greet me as well as begin processing car for service. Holy went over in detail the service required as well as addressed any questions that surfaced. During service they noticed another issue that needed attention which they resolved as well. The car continue to run fine.
Business response:
Steve, Thank you for choosing Acura of Peabody! We appreciate your business and let us know if we can help you with anything else.
I just bought a certified MDX a couple days ago. Jerry was super friendly with my family and me. We felt so comfortable with him because he put no pressure on us. He spent a lot time to help us to choose a car we really like. Without his great personality and assistance, we wouldn’t buy a car yet. We wanted to check out another Acura dealer, but we didn’t think we would get a better respect (maybe a better deal) from other salesman. So we decided to buy it from Jerry. Thank you very much, Jerry! We were lucky to be your cust... read more
Business response:
Thank you for choosing Acura of Peabody! We're happy to know about the excellent service Jerry provided during your visit. We appreciate your business and let us know if we can help you with anything else.
Outstanding Service, Communication and Follow-up I was completely impressed with Cody and the team from the Service Department . From the moment you pull into the Service bay, you are treated by a warm welcome and promptly directed to the service desk. Other members of the team, including Bill, took the time to introduce themselves to me and chat while I waited. Cody reviewed my service history and kindly provided recommendations. I was promptly give a new loaner vehicle. Throughout the process I was contacted by Cody to upd... read more
Business response:
Thank you for choosing Acura of Peabody to service your vehicle! We're happy to know about the outstanding service our staff provided during and after your appointment. We appreciate your business and look forward to assisting you again.
The whole experience was great! I had an appointment and they took me as soon as I got there. They offered me a loaner or the option to wait there. While waiting I had a private office to get work done with coffee and muffins. They also washed and vacuumed my car.
Business response:
Thank you for choosing Acura of Peabody! We're happy to know you were satisfied with your experience with us. We appreciate your business and look forward to seeing you again.
Rick provided me with excellent communication in regards to the service Patrick Quinn performed on our RDX. As a former employee and now a customer I have always known Acura prides themselves on their customers satisfaction. The technician diagnosed a vibration that was occurring between 30-70 MPH, we were told by the Dealership we purchased the vehicle at it was a tire vibration. Pat provided a very detailed and precise diagnosis of the issue and laid out a solution to rectify the problem, which was determined to be drivetr... read more
Business response:
Thank you for sharing your experience. With knowledge of how our company works, we're thrilled to know that Rick and Pat provided an excellent service experience that every valued customer deserves when visiting us. We appreciate your business, and we look forward to seeing you again.
Dropped off my RDX for oil change, detailing, wheel alignment, etc. My new service rep Holly was pleasant, helpful and professional. Thank you Holly and Acura.
Business response:
Thank you for choosing us to service your vehicle! We're thrilled to know about the excellent service Holly provided. We appreciate your business and let us know if we can help you with anything else.
Excellent Steve made easy buy , Not he only wanted to sell the car but he made sure I understood what I was getting into it and also budget wise, He took his time, and I highly recommend him.Thanks kindly Steve.
Business response:
Olivia, Thank you for choosing Acura of Peabody! We're thrilled to know about the excellent service Steve provided during your visit. We appreciate your business, and we hope you're enjoying your new car.
Needed a fast oil change Last Wednesday, after seeing that I needed an oil change before a 500 mile weekend trip, I called Acura of Peabody on Thursday morning. By the time I got to the dealership, there were 2 cars ahead of mine. After about an hour and a half, I had to leave and, looking into the service bay, saw my car. I assumed that they had yet to service it and told them I couldn't wait any longer. "No, no...that's your car and it's all done". I was very appreciative to say the least.
Business response:
Gerry, Thank you for choosing us to service your vehicle! We appreciate your patience during your appointment, and we hope you had a safe trip. Please let us know if we can assist you with anything else.
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,205 reviews.
When is Acura of Peabody open?
Acura of Peabody is closed now. It will open tomorrow at 7:00 a.m.
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