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Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Acura of Peabody is the Boston area's premier dealership for all of your new and pre-owned Acura sales, service and parts needs. We're part of the Lyon-Waugh Auto Group Family and a 10-Time Acura Precision Team Award Winner!"
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Have serviced my car at the dealership since purchase and have always received a top notch customer service and service quality. Ben K does a great job ensuring timely and thorough service delivery.
Business response:
Thank you for your business!
Steve was the best! He got us a great deal, he was super friendly and knowledgeable. He made sure we understood the car before taking it out on a test drive. I enjoyed every minute working with Steve in getting my car. Super personal and a great personality. Overall, he really took care of us and that is what really matters.
Business response:
Thanks for visiting Acura of Peabody to purchase a vehicle! We're glad that our team provided a seamless car buying experience. Have a great time!
Fantastic experience working with Mark! I recently bought a new 2020 MDX from Mark at Acura Peabody. I had owned my previous 2005 MDX for 15 years, and absolutely loved it. After working for years with the amazing Holly in Acura Peabody's service department, Acura Peabody was my first stop in my new car search. From the moment we met Mark, our Sales & Leasing Consultant, he made us feel like family. He was a true professional throughout this process, and made us feel like welcomed and valued customers from the get-go. He soo... read more
Business response:
We appreciate your business! Thanks for considering us to purchase a 2020 Acura MDX. We're excited that our team provided an exceptional car buying experience. Have a great time!
Great service Dept and knowledge staff, helped me out with all my concerns. Very happy overall. Will gladly recommend Acura Peabody to friends and family.
Business response:
Thanks for visiting Acura of Peabody to complete your vehicle maintenance. We look forward to serving you again.
Excellent work and communication as always. My car is more than 15 years old, and they’ve been able to keep it running and intact.
Business response:
We're happy to earn your business and have the opportunity to make sure your vehicle receives the extra TLC it needs! Thanks for visiting Acura of Peabody. We look forward to serving you again.
Stellar Service Department - very client focused. I have all my service and maintenance taken care of at Acura of Peabody. Holly and her counterparts in service are always: helpful, knowledgeable, patient and don't try to over-sell you on repairs can wait for a future visit. I fully expect to put many more miles on my Acura with the help of Acura of Peabody's service department. The quality and durability is excellent in my opinion of the Acura badge and the service team here make it last, Thank you...
Business response:
We appreciate your customer loyalty! Thanks for always counting on our amazing service department to take care of your vehicle. We look forward to your continued support of our business.
Made an appointment for oil change to find out appointments can be made but are not honored. I made the appointment especially as my time is extremely limited. Was told “yes we take online appointments but it is first come first serve”. Also, I had a 10% off coupon For service. When I presented at cash out, I was told oh I can’t do that you would half to have them redo all of the paperwork. Which I didn’t have time for, nor did the coupon say you had to present upon check in. Whole thing was an irritation. Only good thing wa... read more
Business response:
We apologize for any confusion regarding appointments in our Accelerated Service. Our policy is "no appointments necessary" as for these services our goal is to get you in and out with a car wash in less than 1 hour. We do run into situations from time to time where a customer like you has time constraints and should have honored your request and we apologize for this. regarding your coupon, please reach out to your service consultant and we will send you a check for that amount. Thank you for your business.
Great experience again! I called a few dealers to have my ODMD touch screen replaced due to a crack. Acura of Peabody was the only one giving an estimate! Overall, it was the best experience again. I highly recommend it.
Business response:
We were happy to repair it for you. Thanks for working with Acura of Peabody. We look forward to serving you again.
Every member of the staff here is knowledgeable, courteous, professional, and patient...especially Steve Ash , Will and Allen. This the second car I have leased from this dealership and couldn’t be more satisfied. I referred a family member who also bought an RDX.
Business response:
Thank you for choosing Acura of Peabody! We take pride in providing our customers with excellent customer service, and we're pleased to know your visit was no exception. We hope you're enjoying your new car and let us know if we can help you with anything else.
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,205 reviews.
When is Acura of Peabody open?
Acura of Peabody is closed now. It will open tomorrow at 7:00 a.m.
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