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Acredale Animal Hospital is located in Kempsville area of Virginia Beach. We provide the best medical treatment possible for dogs, cats ,Birds reptiles and other exotic's. We are open till midnight Monday - Friday and till 5 on Saturdays. We offer pet wellness visits, Complete Medical, Dental and Surgical. We also offer Dog Boarding and Grooming. For your ease we also have an online pharmacy for are customers. Our staff prides themselves in providing the best care for your pet. Please see our website for more information.
1200 Lake James Dr, Virginia Beach, VA, 23464, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
i have always loved Acredale Animal hospital for my 5 cats over the past decade. However, I would love to see a more practical approach to the check in process. After calling for check in, they put me on hold for 25 minutes. Several people came in the parking lot after me, they came and got their animals while I was still waiting just to check in. Coming from a call center environment, they are ways to help with a proper phone routing system. I wish the practice the best of luck because Covid is not going away anytime soon.
Could not recommend Dr. Mistarz more highly!! She has taken great of all my cats and dog. And she is incredibly detailed on the phone or in person explaining exactly what is going on with your cat or dog. I will be keeping her card on the fridge just to always have on hand, because she is so incredible. ❤️💜
Business response:
Thank you for your feedback, and for showing our staff some love 🐾❤️ We are lucky to have the team that we do, and we are glad that you had a positive experience with us. Please let us know if you all need anything!
Such a caring staff. They were kind enough to squeeze us in on such a busy day. Everyone was so friendly. We appreciated the phone call from Dr. Ralph letting us know that Dottie our grand- kitty was all better. Kemether Family.
Business response:
Thank you so much for the kind words and appreciation. Comments like this make our day 🐾❤️ We are so happy that Dottie is doing better!
This was my first time here..even with Covid going on they handled my dogs great.I was very happy with their service.
Our beloved Kylee Lynne passed tonight in her sleep. Ashley and the doctor were very caring in our time of need. Thank you again...❤
Business response:
We are so sorry that you lost such a sweet family member. You and your family are in our thoughts, and please do not hesitate to reach out to us if there is anything you need.
Always available and pleasant. Dependable.
Business response:
Thank you so much! Your positive feedback and appreciation means the world to us, especially during this unprecedented time.
Acredale was super accommodating. The staff was great and friendly, and I really appreciate the fact that the veterinarian called my phone to speak with me while she was doing the exam (due to COVID) so owners can still speak directly to the doctor over the phone. I’m very protective of my fur child and did research on Acredale, and I definitely found their reviews to be true. We will definitely be back. 🐶❤️
I’ve been taking my animals to Acredale for many years and have always received great care. I love Mrs. Dr. DeLorenzo’s wisdom, common sense and compassion. I’d give lots more than 5*’s if I could.
Business response:
Thank you for your continued loyalty to our practice. We are so grateful that we have been able to serve our community over all these years, and we look forward to many more.
I appreciate that Acredale is offering a telehealth option. It was helpful to be able to consult with a doctor virtually during this time. It made it easier and safer for me to manage a service dog in my program's health. Thank you!
Acredale Animal Hospital has a 4.6 star rating with 3,077 reviews.
Acredale Animal Hospital is closed now. It will open at 9:00 a.m.
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