Abt Electronics's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Abt Electronics

4.2

About this business

Abt is the largest independent, single-location retailer of appliances, electronics, and home goods in the US. We’ve been family-owned and operated since 1936, and have been tirelessly dedicated to providing the best customer experience anywhere. This commitment to customer satisfaction has earned us the BBB Torch Award for Marketplace Ethics, along with accolades from leading consumer magazines and business associations. Our 450,000 square foot facility in Glenview, IL, is a Chicagoland shopping destination, directly ... read more

Location details

1200 N Milwaukee Ave, Glenview, IL, 60025, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.21,267 reviews
Select a rating
Amirrah Abou-Youssef's profile image
Amirrah Abou-Youssef 
7 years ago

Agnes Bieneik was absolutely awesome! Efficient, knowledgeable, and not at all pushy. Great experience. 

Business response:

Thank you for the review, Amirrah! Agnes is an all-star member of our team, and I will make sure she sees your kind words. 

Andrea Bowers's profile image
Andrea Bowers 
7 years ago

ABT's custom installers are amazing. After working with Best Buy to try and install new KitchenAid appliances, we lost confidence in them (as they have third party installers - they don't communicate well with salespeople) and cancelled our order and purchased with ABT. Was so impressed with them. Have also purchased numerous TV and sound systems with them - customer for life. Thank you! 

Business response:

So great to hear about your experience, Andrea! Thank you for the feedback, and hope you're loving the new kitchen appliances. 

Dave McCarty's profile image
Dave McCarty 
7 years ago

I've been purchasing my appliances from ABT pretty exclusively for 15 year, but I think I may be done with them for good because their service is dreadfully inadequate. We had our 18 month old refrigerator purchased from them stop working almost two weeks ago. We called ABT immediately for service and were told it would take them 4 days to get anyone on site to even look at the issue. Once they arrived they diagnosed that the issue was the failure of parts covered under warranty, but it would likely be almost $800 of labor t... read more

Business response:

Hi Dave, I understand your frustration and I apologize for the long delay that caused it. I've been working on the issue since earlier today, and my service department was able to create an opening for this coming Saturday. The high price of the service is due to the need to work on the sealed system, which is a complicated and labor-intensive process. My service department is also currently in contact with LG and is hoping to get them to agree to covering part of the labor cost. I will update you as soon as we get word on t... read more

Stephanie Plumley's profile image
Stephanie Plumley 
7 years ago

Everything was delivered on time...undamaged and went smoothly. It is awesome to know some companies care these days about your investments and work hard to deliver on time and in excellent condition!! 

Neal Kohl's profile image
Neal Kohl 
7 years ago

Great experience on a recent price match. Abt was quick, responsive, and clearly customer first. I would buy from them again! 

Business response:

Thanks for the feedback, Neal. Great to hear about your positive experience with Abt. 

Judith Suyko's profile image
Judith Suyko 
7 years ago

Lov e this store we buy everything we need appliances. Televisions. Ipads. You name it we buy it there 

Business response:

Thank you for the kind words, Judith. We appreciate that you continue to choose Abt! 

Capo Robbo's profile image
Capo Robbo 
7 years ago

I've furnished 5 different homes with new appliances from Abt.....never been disappointed either... 

Arlene Vic Waksmundzki's profile image
Arlene Vic Waksmundzki 
7 years ago

Have shop at Abt long ago. Abt do have various home appliances for us and their services are great. 

Kenny Stanley's profile image
Kenny Stanley 
7 years ago

ABT DID A GREAT JOB FOR ME... I HAD A DEFECTIVE MICROWAVE AND THEY SENT ME A REPLACEMENT IN 2 DAYS. THE PRICE I GOT WAS BETTER THAN HOME DEPOT AND LOWES AND THEY WANTED 2 WEEKS FOR DELIVERY. PLUS I DID NOT PAY TAX. ANOTHER SAVINGS ON TOP OF THE SAVINGS OVER THE LOCAL PEOPLE. I RECOMMEND THEM TO ALL MY FRIENDS AND FAMILY.. 

Frequently asked questions about Abt Electronics

How is Abt Electronics rated?

Abt Electronics has a 4.2 star rating with 1,267 reviews. 

When is Abt Electronics open?

Abt Electronics is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com