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Abt is the largest independent, single-location retailer of appliances, electronics, and home goods in the US. We’ve been family-owned and operated since 1936, and have been tirelessly dedicated to providing the best customer experience anywhere. This commitment to customer satisfaction has earned us the BBB Torch Award for Marketplace Ethics, along with accolades from leading consumer magazines and business associations. Our 450,000 square foot facility in Glenview, IL, is a Chicagoland shopping destination, directly ... read more
1200 N Milwaukee Ave, Glenview, IL, 60025, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was very impressed. They have good prices. After I received my item I received an email offer from a competitor that beat their price. I sent ABT a request for a price match and emailed a copy of the better offer and just like that they refunded me the difference. No hassle purchasing and customer service. I placed my order with easy online. They did not try to bait and switch. They shipped my item quickly and it was packaged very well. I will definitely shop there first in the future.
The price was right and delivery was prompt; much faster than anticipated, The unit arrived in undamaged condition and is functioning properly
If you need an appliance this is the place to go. They have a huge selection to choose from and the prices can't be beat. Great service too!!!
Fast Shipping! Great prices and awesome follow up!!
Ordered online a Kitchen Aid over range microwave and Kitchen Aid dishwasher, beautiful appliances. Delivery was on time and installation of new appliances was fast and clean. Great store to do business with, I will surely be purchasing a new stove and fridge from Abt.
Business response:
Thank you for your review, Christopher. Glad to hear we'll see you again.
Awesome customer service. We ordered a chest freezer to use for holding excess ice for an upcoming reception. It was scheduled for delivery on Tuesday coming up. Just received a call that the product was shipped to them damaged so they are going to upgrade our freezer for free. This is just a small example of why this company gets mine and my family's business. Thanks ABT!
Business response:
Thanks for taking the time to leave a review, Laura. Glad to hear we were able to find a solution to the damaged unit. Hope the freezer worked well for you!
Recently purchased a Trim Kit for a microwave. Website was easy to navigate and information was helpful. Emails kept me informed every step of the way. Excellent experience.
Great experience! Quick delivery and quality product.
Business response:
Thank you for your feedback, Stephen!
Great for purchases but the worst for repairs on appliances. They won't even give you a morning or afternoon time so you need to take the whole day off every time they come out.
Business response:
Hi Lori, thank you for the feedback. We're always looking for ways to improve the customer experience. Time windows on deliveries and service calls are one of the things we are hesitant to promise, because so many things can change during a repair that it can lead to unmet time windows. However, we know our customers can't spend a whole day waiting for us to show up. If a customer asks, we are indeed able and more than happy to take requests for morning or afternoon appointments, to accommodate our busy schedules and narrowi... read more
Abt Electronics has a 4.2 star rating with 1,267 reviews.
Abt Electronics is closed now. It will open tomorrow at 9:00 a.m.
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