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Abt Electronics

4.2

About this business

Abt is the largest independent, single-location retailer of appliances, electronics, and home goods in the US. We’ve been family-owned and operated since 1936, and have been tirelessly dedicated to providing the best customer experience anywhere. This commitment to customer satisfaction has earned us the BBB Torch Award for Marketplace Ethics, along with accolades from leading consumer magazines and business associations. Our 450,000 square foot facility in Glenview, IL, is a Chicagoland shopping destination, directly ... read more

Location details

1200 N Milwaukee Ave, Glenview, IL, 60025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.21,267 reviews
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Dina Kempler's profile image
Dina Kempler 
recommend  Recommended
4 years ago

Best price and great customer service! 

Business response:

Thanks for the kind words Dina! 

Tom Comings's profile image
Tom Comings 
4 years ago

I am only posting this because I was sent a survey and after giving 2 stars was asked to share my review here. Yesterday’s delivery team did a great job and get 5 stars. I am rating the full Abt experience on this though (that has always been a 5 star experience for us in the past). The first washing machine we had installed had mold in the detergent drawer and was covered in dust including the door and the display screen. A new washer would have had its services covered in a protective film. I called and asked for a bee was... read more

Business response:

Hi Tom, My name is Dan Obradovic and I am one of the General Managers here at Abt. I have located your order and ran the serial number on the unit. I am not showing it had been an open box unit. Washers and dishwashers are tested by the manufacturer and sometimes have a bit of water left behind. I am assuming this unit may have gotten past the manufacturer and our quality control. It should never have been delivered and sent back to the manufacturer. We have a 30 day return/exchange policy and have no issue exchanging a unit... read more

Kathy Bubis's profile image
Kathy Bubis 
recommend  Recommended
4 years ago

From the time I placed my order with Matt Waller, to next day delivery, my experience was excellent! Matt was exceptionally helpful on the phone. 

Business response:

Hi Kathy, thank you so much for the feedback! Glad to hear about your positive experience—I've forwarded your compliments to Matt's managers. 

Dawn Winter Piper's profile image
Dawn Winter Piper 
recommend  Recommended
4 years ago

I love Abt, awesome customer service, top notch delivery crew and great prices! 

Business response:

Thank you, Dawn. We have the best customers, too! 

Kaye Pomaranc's profile image
Kaye Pomaranc 
recommend  Recommended
4 years ago

I actually LOVE this store. The only down side at all, is how insanely crowded it has been lately. I do think they should consider crowd control in person however...if you shop online as I did, the experience was amazing. I bought a TV (yay!) and it was delivered by their own delivery service but a great guy, who showed up on the very early side of the window I was given, called ahead to say he'd be here in 5 minutes, had his mask on, showed up, flew this huge TV up the stairs to my apt, was cheerful, friendly and quick! TV ... read more

Business response:

Thank you for the kind review, Kaye! We actually have implemented capacity restrictions, but we know that certain sections of the store can still get a little bottlenecked. We are happy to have our customers shop online and use our free same-day delivery service or curbside pickup. Glad to hear about your positive experience, and we hope you enjoy the new TV! 

Camarino Shores's profile image
Camarino Shores 
recommend  Recommended
4 years ago

very professional, helpful, great cust service, and kind and great pricing , plus free delivery and other perks with Abt . . 

Business response:

We appreciate your review, Camarino. Thanks! 

Carlota Clamana's profile image
Carlota Clamana 
recommend  Recommended
4 years ago

The employees are nice and helpful and appliances are so great and upgraded .good job. 

Business response:

We appreciate your kind review, Carlota! 

Mary Miller's profile image
Mary Miller 
recommend  Recommended
4 years ago

ABT is the best !!! Delivery very upfront knew exactly when they were coming to house very safe delivery 

Douglas Jones's profile image
Douglas Jones 
recommend  Recommended
4 years ago

Great service and the best place to buy all your appliances 

Business response:

Thank you for the feedback, Douglas! 

Frequently asked questions about Abt Electronics

How is Abt Electronics rated?

Abt Electronics has a 4.2 star rating with 1,267 reviews. 

When is Abt Electronics open?

Abt Electronics is closed now. It will open at 9:00 a.m. 

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