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802 Toyota

4.4

About this business

Location details

30 Berlin Mall Rd, Berlin, VT, 05602, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
ThuClosed
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.41,303 reviews
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Brittany Routhier's profile image
Brittany Routhier 
8 years ago

Excellent customer service! Karen was great getting right back to me with information about my vehicle of interest and to set up a consultation. She also helped getting the buying process started while Chris was out the following day. Chris was very friendly the second I walked in the door and set me up with my test drive. He then went out of his way on his day off to reach me and worked to get the lease payment near my goal. He explained everything about my 2017 Toyota 4Runner to me so I knew how to run everything the day I... read more

Business response:

We're so glad that Karen, Chris and Sam were such a great help on finding the right deal for you and making sure you had a great car buying experience at 802 Toyota! Congratulations on your new 4Runner! 

kristilee9's profile image
kristilee9 
8 years ago

Excellent Buying Experience Thank you Shane and Sam for such a wonderful buying experience!!! They made getting my new 2017 Highlander easy and affordable. I really appreciate the friendly atmosphere that 802 Toyota has. I have bought my last three vehicles from 802 Toyota and all of the employees are wonderful. 

Business response:

We're so glad Shane & Sam were such a great help in your car buying experience. If you have any questions or concerns please reach out to us. Thanks for the kind review and for choosing 802 Toyota. Congratulations on your new Toyota! 

Keith's profile image
Keith 
8 years ago

Best Deal and Service I Could Have Found! I give 802 Toyota, Joe Gaines, and Shane Wright 5 stars! You can't beat the deal and they (Joe) is willing to work with you even after the deal! There are no gimmicks and they are genuine and truly care about the customer! Joe did not "play games" and instead got right to the point, not to waste our time. They are also very patient and flexible, as we took a long time trying to get things figured out with our personal information and instead of trying to hurry us, they (Shane) let us... read more

Business response:

We're so glad Joe and Shane were such a great help and made your experience a good one. Thanks very much for the kind review and for choosing 802 Toyota. Congratulations on your new Toyota! 

tleemitton's profile image
tleemitton 
8 years ago

Phillip Heinz The past 3 years I have been leasing a Toyota Corolla. This was my first lease experience. It was time for me to turn in my lease and possibly start a new one. Honestly I wasn't looking forward to it, as it was a beautiful day, and the thought of spending half of it going over numbers and paperwork didn't sound so appealing. My husband and I were very grateful to have Phillip Heinz as our car dealer. It was a very smooth transition and he worked very hard to make things as easy as possible for us. Shane Clawson... read more

Business response:

Thanks for the kind review and for choosing 802 Toyota! We're so glad Phillip and Shane were such a great help in making your experience a good one. Congratulations on your new Toyota! 

Susan's profile image
Susan 
8 years ago

Two thumbs up! 802 Toyota is THE place to go for a new car. People are very friendly and the atmosphere is very relaxing. Buying a new car was not going to be easy for me, but Justin made it seem like a walk in the park! He was very understanding, no pressure, he just wanted to make sure that at the end of the day I was the one that went home happy and satisfied. He was absolutely patient with me and my ups and downs of financing. He really knows his cars too! I drove home today with a white 2017 Toyota RAV 4, and a big smil... read more

Business response:

We're so happy that Justin was so helpful in your car buying experience. Thanks very much for the kind review and for choosing 802 Toyota. Congratulations on your new RAV4! 

Perry 2017 Tacoma's profile image
Perry 2017 Tacoma 
8 years ago

Sarah Weston Sarah was great to work with. Along with the guy who showed me everything on my new 2017 Toyota Tacoma. Thank you 802 Toyota for the great truck 

Business response:

We're so glad that Sara was such a great help and thanks for choosing 802 Toyota. Congratulations on your new Tacoma! 

Kaylaflan's profile image
Kaylaflan 
9 years ago

Absolutely the best!!! I had zero idea what kind of car i wanted, all I knew was that I wanted a used car and how much I wanted to spend, phillip helped me find me a Toyota Corolla with a monthly price I could more than afford. He went out of his way to find me this car and give me amazing service. I never once felt pressured into my decision. Then the financial part was a quick and painless thanks to Sam, he helped me understand exactly what everything meant and more! If you go to anyone, go to Phillip and Sam!! 

Business response:

Thanks so much for the nice review! We're glad that Phillip and Sam were such a great help in making your experience a positive one. Feel free to be in touch if you have questions and we look forward to working with you again in the future. 

Rav123's profile image
Rav123 
9 years ago

Best car buying experience!! We have always used one car dealer when purchasing our vehicles. When the dealer we were using seemed to have forgotten us when our lease was coming to an end we had to look elsewhere. Someone at work had mentioned 802 Toyota. I went home looked them up and sent an E-Mail. The next day I got a response and the ball got going. Chris had gotten a hold of me with some pricing on a 17 Camry and a 17 Rav 4. We worked out a deal over the next couple of days over the phone , which was great because I am... read more

Business response:

It's wonderful that was able to find the right vehicle and deal for you. Thank you very much for your review and for choosing 802 Toyota. Please be in touch with any questions you may have. Congratulations on your new RAV4! 

winniroots's profile image
winniroots 
9 years ago

Great Parts Dept. Amazing service from the parts department. Especially Tim. He was able to find a part for me that Heritage Toyota couldn't find and wouldn't be creative in their approach. Their computer couldn't find it with the VIN, so they threw their hands in the air. Not 802 Toyota, highly recommend them!!! 

Business response:

We're so glad Tim was such a big help and found the part you needed. Thanks for the review and for choosing 802 Toyota! 

Frequently asked questions about 802 Toyota

How is 802 Toyota rated?

802 Toyota has a 4.4 star rating with 1,303 reviews. 

When is 802 Toyota open?

802 Toyota is closed now. It will open tomorrow at 8:00 a.m. 

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