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802 Toyota

4.4

About this business

Location details

30 Berlin Mall Rd, Berlin, VT, 05602, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
ThuClosed
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.41,203 reviews
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Amy's profile image
8 years ago

Transaction was free of the salesman shtick. Justin Messier asked what we wanted and then proceeded to deliver. I liked the questions about how often we did service, where, and how much we drive. This was so when signing paper work they are able to entice you to purchase the extended warranty. This is where they make their money and I did not feel at all pressured to buy it. They had done a very nice job of walking you through the different options. Love my upgrade from 2005 to 2010 4Runner. Amy 

Business response:

Thank you very much for the kind review about Justin and your experience. Please be in touch if you have any questions or concerns. Congratulations on your 4Runner! 

Michele R's profile image
Michele R 
8 years ago

Finally loved car shopping! I was in the market for a car but was dreading the process. Phillip Heinz made the whole process very enjoyable! The very first car salesperson that actually listened to me ad treated me like a person! He made some great points and I changed the model but not the type of vehicle and I couldn't be happier! I smile every time I get into my RAV4. 

Business response:

We're so glad Phillip was such a great help in finding the right Toyota for you. Thank you for the kind review and for choosing 802 Toyota! Congratulations on the new RAV4! 

yrokcih06's profile image
yrokcih06 
8 years ago

Very pleased with with purchase I recently bought a 2012 mazda3, very nice car well taken care of, great mpg, has all the option i like in it. Rolando was very helpful with showing vehicles i might like and what they have in them. Answered all my questions, easy to talk to, great personality gave me good options to decide from to fit my budget. The whole team is very friendly, hats off to 802 toyota for great customer service 

Business response:

We're so glad Rolando was such a great help in your car buying experience. Feel free to be in touch if you have any questions or concerns. Thanks for much for the review and for choosing 802 Toyota! 

tekima56's profile image
8 years ago

Highly recommend working with Phillip I stopped by to begin looking at cars, thinking it was going to take weeks of driving around and talking to many salespeople. Phillip was the first person I spoke with. I knew basically what I was looking for, but Phillip pointed out some things that made me do further research and explore a little further. I returned the next day to test drive another car that I saw on the website. But, on my way to the dealership I hit a deer, which basically totaled my old Prius. Phillip saw my car an... read more

Business response:

We're so glad to hear that Phillip & Doug went above and beyond to help you in your situation and sorry to hear about hitting the deer but we're glad you're ok. Thank you very much for the kind review and for choosing 802 Toyota. If you have any questions or concerns feel free to reach out at any time. 

Seanvt07's profile image
8 years ago

2009 Toyota Tacoma I purchased a 2009 Toyota Tacoma. Rolando was very helpful, answered any question he could and took the time to get me an answer if he could not. I had a small problem with the truck a few days after purchase, Rolando and Courtney (Customer Relations) addressed and resolved the problem almost immediately. I would definitely purchase another vehicle from Rolando and 802. 

Business response:

We're so glad that Rolando & Courtney were such a great help. Thanks so much for the kind review and for choosing 802 Toyota! If you have any questions or concerns please be in touch. 

Brian Stone & Micheline's profile image
Brian Stone & Micheline 
8 years ago

Corey & Janet- thanks for exceptional service Janet Hatch you connected us with a super salesman named Corey Morine. Corey you made us feel comfortable during & through out this whole process. We had bad experiences in the past. But you have changed our minds now. The team you worked with was helpful, courteous, & respectful. You made this a great experience all around. I am real bad with names I apologize if I omitted someone we dealt with. But everyone we dealt with was very friendly. 

Business response:

We're so glad that this time around you had such a great experience. Please be in touch with any questions you may have. Congratulations on your new Toyota and thank you for choosing 802 Toyota! 

Plokool4r's profile image
Plokool4r 
8 years ago

Kudos team Shane Sheeran was honest about the car as well as the price, and he worked with me to get the best deal possible. Brandy Zuraw was great during the test drive as well, she explained some of the new features of the rav4 (it also helps that she's a fellow nerd 😄). Kudos to you guys, keep it up! 

Business response:

We're so glad you had such a great experience with Shane, Brandy and at 802 Toyota! Thanks so much for the review and congratulations on your new RAV4!! 

dreamtm's profile image
8 years ago

Friendly, helpful and honest Phillip is a great resource! Easy going, friendly and can point you to the right car for your needs. Definitely understands budget, and listens to what you're saying. 

Business response:

We're so glad Phillip was a great help and able to find the right vehicle for you. Thank you for the kind review and for choosing 802 Toyota! 

Love the truck's profile image
Love the truck 
8 years ago

Very happy I contacted 802 Toyota via email. Sarah Weston got back to me immediately and set me up with Justin as my sales person. We set up an appointment, Justin met us when we arrived, he was very polite and respectful. We looked at several trucks and test drove a couple. Justin knew what he was selling and did a great job of answering questions. The rest of the sales process was fast and efficient. Great staff at 802. we were treated with the utmost respect and we really appreciated it. Thank you Justin and all else invo... read more

Business response:

Thank you very much for the review. We're so glad Justin was such a great help in your decision and in the process. If you have any questions or concerns, feel free to be in touch any time. Congratulations on your new truck and thank you for choosing 802 Toyota! 

Frequently asked questions about 802 Toyota

How is 802 Toyota rated?

802 Toyota has a 4.4 star rating with 1,203 reviews. 

When is 802 Toyota open?

802 Toyota is closed now. It will open tomorrow at 8:00 a.m. 

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