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7575 Town Center Apartments
- Apartments
- Denver, CO
About this business
Luxury studio, 1-, 2- & 3-bedroom apartments with wellness-centered pampering amenities in the award-winning Stapleton neighborhood in Denver, CO.
Location details
7575 E 29th Pl, Denver, CO, 80238, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter If I could give zero stars, I would. I don’t feel safe at this community. Things are never fixed, it amazes me the prices they charge us for rent but the lack of motivation to get things done. The only thing keeping me here is not wanting to break my lease.
Business response:
Hi, Grace, and thank you for your candid feedback. We are genuinely sorry about any concern about your well-being and the thoroughness and reliability of our team. We are eager to turn around your experience and invite you to connect with us about these and any other matters.
Verified Renter I am very happy with this community and I feel that management has made efforts to improve our community, as well as implement more security measures and community upgrades. Thank you.
Business response:
Thank you for taking the time to share your complimentary review for our community. We strive to provide our residents with an exceptional place to call home and appreciate your acknowledgment.
Verified Renter Horrendous. They charge a $250 fee at move in to account for maintenance costs, but when you file a maintenance request, it will be deleted. No one will answer the office phone or respond to emails. So much for a “luxury” apartment experience when there’s water leaking everywhere and the owners do nothing to fix it.
Business response:
We appreciate that you have brought forward these concerns, Kristin. Providing well-maintained apartment homes and excellent service are our priorities, as we regret if that has not been your experience. We will gladly speak with you directly, so please contact our regional customer care group at West@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!
Verified Renter Love this area, love the apartment itself, very family friendly, really enjoy the amenities especially the hot tub, dog friendly, nice people!
Business response:
We are delighted to hear that we have surpassed your expectations for service and responsiveness! The comfort and satisfaction of our residents are our priority, so your comments are a huge encouragement for us. Thank you for your glowing review.
Verified Renter Still haven't gotten my washer fixed since I moved in. Maintenance is slow and management is just as slow getting the problems solved. I never received my visa card for move in either. If it wasn't for the area I wouldn't recommend it.
Business response:
Joshua, we appreciate your sharing this experience and are sorry that our maintenance response has not met your expectations. Please call or stop by the office so we can speak with you about the washer and the gift card. Thank you.
Verified Renter These are the best apartments in such a great location! There were some hiccups in the beginning but community improvements continue to happen, which only elevates the experience more!
Business response:
It is wonderful to hear that you enjoy living in our community. Thank you for your review, and please let us know if there is anything we can do to add to your daily comfort. We appreciate you!
Verified Renter The unit itself is very nice but much like the rest of these reviews, the leasing office has been a HEADACHE to deal with. After getting approved for a specific unit on a specific date…it wasn’t ready. They had over a month to change carpets, repaint, etc…and they blamed vendors when the job should’ve been done weeks before move in and THEY scheduled the vendors 3 days before the move in date. There was no communication from the leasing office EVER. We went once a week for a month asking the office for update... read more
Business response:
Tristen, we pride ourselves on providing our new residents with a seamless move-in experience. Your experience does not reflect our high standards. We will gladly speak with you directly, so please contact our regional customer care group at West@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!
Verified Renter I have noticed that the management is making efforts to improve the apartment complex. The new hallways floors are nice, and our garage doors have been repaired. Things are looking up.
Business response:
Thank you for taking note of our efforts to uplift the community, Janet! Our team is working hard to ensure that your experience as a resident is top-notch.
Verified Renter Maintenance and management in this building is subpar! 1) Elevators recently were out of service for multiple days despite notifying front office. When I reported the issue for the second time in two days, leasing agent stated "I will follow up with you at end of the day". No follow up! 2) Phonecalls to leasing office often go unanswered 3) Trash containers are left on the street for days, not only on trash collection days 4) Impossible to speak to a manager in person. I still don't know who the manager and a... read more
Business response:
Hi Samson, and thank you for bringing your concerns to our attention. We are committed to responsive service, so it is disheartening that your feedback does not reflect our high expectations. We will be glad to speak with you directly, so please contact our regional customer care group at West@HighmarkRes.com. Be sure to refer to this review and the apartment name in the subject line or body of the email so we can expedite our response. We look forward to hearing from you soon. Thank you!
Frequently asked questions about 7575 Town Center Apartments
How is 7575 Town Center Apartments rated?
7575 Town Center Apartments has a 3.2 star rating with 828 reviews.
When is 7575 Town Center Apartments open?
7575 Town Center Apartments is open now. It will close at 5:00 p.m.
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