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7575 Town Center Apartments
- Apartments
- Denver, CO
About this business
Luxury studio, 1-, 2- & 3-bedroom apartments with wellness-centered pampering amenities in the award-winning Stapleton neighborhood in Denver, CO.
Location details
7575 E 29th Pl, Denver, CO, 80238, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter Good place to live. Been here for 2 months have all the shopping that you need near by. Easy access to the highway but far enough that you don’t hear any noise.
Business response:
We are so happy to welcome you into our community! We greatly appreciate your positive feedback on our convenient location, and please feel free to reach out anytime if you need any assistance.
Verified Renter Plumbing issues are recurrent. It's frustrating. Also, it's hard to get in touch with management directly. The people at the leasing office are nice, but they make every effort to avoid having you directly reach out to management. Some issues are more expediently solved when we are able to contact more senior people directly.
Business response:
Thank you for sharing your thoughts with us. We typically hear that our maintenance team performs praiseworthy service and are sorry if you have not been pleased with any outcome of their visit. We will be glad to correspond with you regarding any matter, including management communication. Please email us at West@HighmarkRes.com. Reference this review and the apartment name in the email so we can expedite our response. We look forward to hearing from you soon.
Verified Renter Leasing office is unresponsive and impossible to get ahold of. Dog poop all over the property. Sidewalks and parking lots are never shoveled and I have slipped on ice multiple times. Simple maintenance requests take over a month to fulfill. You can find a better deal at so many other places in the area.
Business response:
We appreciate you bringing your pest waste and maintenance concerns to our attention and are sorry for any difficulty you may have experienced in reaching our team. While we look into the communication discrepancy, we ask that you come by the office for immediate assistance. Thank you, and we look forward to improving your experience.
Verified Renter We love the location of our apartment, as well as the natural light we get from our large windows. The building is pretty quite and most people keep to themselves. We wish maintenance was more responsive (we finally got a follow up call regarding an issue from October?) and wish they wouldn’t drive so fast on their golf carts. Overall, we are pleased living here.
Business response:
We are delighted you enjoy your apartment home in our peaceful community. Providing responsive service is a priority, and we regret any delays you experienced with your service request. Thank you for the feedback about the golf carts; our team will certainly keep this in mind. Please reach out anytime we can help improve your satisfaction.
Verified Renter We gotta get the elevator fixed near the library. Also, there is no FOB for the door near roslyn and MLK, so if you have an apartment near that intersection, get ready for a nice long walk home from the car
Business response:
We appreciate your thoughts about areas we could improve for the convenience of our residents! If you have any other suggestions, please do not hesitate to call or come by the office.
Verified Renter Love the location and the view! The bathrooms and closets are huge. Lots of kitchen storage space. Very close to lots of restaurants and shops for convenience.
Business response:
Our team is thrilled you are enjoying our spacious, well-designed apartment homes. We agree that the location and view are fantastic assets that make living here even more special. Thank you for sharing your experience.
Worst Place I have Lived This is the worst property I have ever lived at. Our hot water did not work for months. All of the water was off for three days. They let trash blow across the property and the dumpsters are left overflowing for weeks. They are unresponsive and unhelpful. After moving out they never sent us a bill but sent us to collections 6 months later.
Business response:
We appreciate that you shared this review. Our team aims to provide well-maintained apartment homes and timely communications, and we apologize if you experienced anything less. We hope you are doing well and welcome you to reach out if there are any unresolved issues we can help with at this time. Thank you.
Maintenance Unresponsive I love the area and the apartment itself has, for the most part, been a steal considering the size I get for the price compared to similar in Denver; HOWEVER, maintenance has been a serious issue here. I have had a maintenance request unaddressed for over 3 weeks now despite calling and leaving at least 4 messages. No call back from the front office. I have heard of others’ maintenance requests not being addressed for months. This is unacceptable and I am thankful my lease is coming to a close becaus... read more
Business response:
We really appreciate your feedback on our conveniently-located apartment homes and our maintenance system! We apologize for any inconveniences you have experienced due to these maintenance needs in your home. We want to get this fixed for you as soon as possible, so please visit our office in person when you have a moment.
Office staff and Maintenance Abysmal I really fell in love with this area and apartment and was excited to move here. The apartment itself is beautiful and spacious although the rent prices are criminal. However, you cannot get in touch with the office without physically going there. They do not call back, email back and take months to deal with issues only after repeated contact in person. The worst thing about this complex is the maintenance issues. Work orders keep disappearing, never get done, and communication is nil. A... read more
Business response:
Thank you for reaching out. Our team is eager to address your concerns, and we are disappointed to hear you feel this way. It is through candid feedback such as this that we learn where there is room for improvement and can provide you with an adequate solution. We would love to get your work orders complete as soon as possible if they have not already been taken care of, please reach out. We are always available to you, to stop by the office and give us a call. We hope to hear from you soon.
Frequently asked questions about 7575 Town Center Apartments
How is 7575 Town Center Apartments rated?
7575 Town Center Apartments has a 3.2 star rating with 828 reviews.
When is 7575 Town Center Apartments open?
7575 Town Center Apartments is closed now. It will open at 1:00 p.m.
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