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24 Hour Fitness

3.0

About this business

Discover clean, friendly gyms and motivating fitness classes at 24 Hour Fitness. With thousands of square feet of premium strength and cardio equipment, turf zones, lap pools, personal training and more, our gyms are an ideal workout spot to recharge your body and mind. Come visit the gym and add a lift your day. 

Location details

1541 NE 181st Ave, Portland, OR, 97230, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
3.0651 reviews
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Merrick L's profile image
Merrick L 
5 years ago

Charged me three weeks after the city forced all gyms to be closed. Tried to keep my money. Con artists, trying to take advantage of people during the pandemic. They are currently being sued. I will never go back. THIEVES! 

Jennifer L's profile image
Jennifer L 
5 years ago

24 hour fitness is a joke. Now is not the time to steal from your customers. We should not be charged for something that isn’t even open. What kind of business practice is this? I’m disgusted!The phone lines are closed. I can’t seem to find an email address, and they are yanking money out of my dwindling account. My senses tell me they are about to have a class action lawsuit. 

Jason C's profile image
Jason C 
5 years ago

Business refuses to respond to my BBB Complaint, next I am filing a dispute with the bank to reverse the charges because I am still being charged for this product they cannot deliver during the crisis. 

Duke D's profile image
Duke D 
5 years ago

Club is closed but they're still charging members. Instead of suspending charges, they are just adding more days to the END. Who in the right mind wants to add more days at the END of their membership if they're canceling? This is just greedy and money-grabbing in a time of global crisis. Absolutely pathetic. 

Eric H's profile image
Eric H 
5 years ago

This company is is still charging customers while we have no access to facility. They laid off all their district managers and staff but gladly take customers money because we are on auto pay. they do not accept phones call and are knowing stealing from the customers who supported them 

Jenny's profile image
Jenny 
5 years ago

They are charging members for monthly dues while they have not been open since early/mid March. They are only stopping payments on APRIL 16th!!!.....I would like to freeze my account now and resume membership when the pandemic is over. It’s bad customer service to turn off your phone system, especially when you fire all of the gym staff who could have helped with call volumes. I’d appreciate a reply before 4/3 as my next bill date is 4/5. Thank you! 

Raihaan C's profile image
Raihaan C 
5 years ago

Charging me membership fees despite being closed due to the COVID-19 virus. They have made it impossible to contact them. they have shut down their call centers and the website isn't processing any customer request they need to free payments like every other gym has. They are billing payments for a service we are unable to use. 

david g's profile image
david g 
5 years ago

24 hour fitness business practices are fraudulent and shady....charging members to use the gyms while they are closed is simply despicable when many people are out of work during this crisis. Other gyms including LA Fitness are doing the right thing by freezing all monthly charges but this company takes the low road. Disgusting ! 

Billy N's profile image
Billy N 
5 years ago

Being a 24 hour fitness client for 10+ years and I would’ve expected better response from the leadership of the company during this time of uncertainty with the Covid-19 pandemic. I was charged multiple times for my monthly dues after the club had closed per the ordinance of state officials. I would’ve understood that yes the monthly dues may contribute to the operational budget but they had charged me three times! I had reached out to their customer service team via email and phone and have not been able to get a response b... read more

Frequently asked questions about 24 Hour Fitness

How is 24 Hour Fitness rated?

24 Hour Fitness has a 3 star rating with 651 reviews. 

When is 24 Hour Fitness open?

24 Hour Fitness is open now. It will close at 10:00 p.m.  

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