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1st Alliance Lending, LLC - East Hartford, CT

4.2
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About this business

Our mission is to help borrowers become owners in the place they love most, home. We are not simply a collector of payments, we are a partner in sustainable home ownership. We provide outstanding service at the time of financing and every day throughout our partnership. 

Location details

111 Founders Plz, Ste 1300, East Hartford, CT, 06108, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.2322 reviews
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courtney m.'s profile image
courtney m. 
on Birdeye

7 years ago

If I could give 6 stars I would! I honestly can't believe how amazing Seth and Amy were. They were both super communicative and EXTREMELY on top of everything. I am a first time home buyer and I work in the industry, so I have heard every horror story out there. I fully expected bumps in the road and for it to be a stressful process, but it was the smoothest process from start to finish. One thing I look for when I do anything like that is to work with someone who will respond to my 500 questions and keep me informed through... read more

Richard B.'s profile image
Richard B. 
on Birdeye

7 years ago

Great Customer Service 

Gretchen's profile image
Gretchen 
on Birdeye

7 years ago

At first I would give 1st Alliance a 5 star rating. However, now 6 months down the road I definitely won't! I had specifically asked a few times if I would be able to make biweekly payments as that is what would work best for me. I was told "yes you can definitely do that". All I had to do was call into customer service with each Payment. I did that no problem the first few months. One month I ended up just making my full payment at one shot. The next month I called to to set up my first half payment for the month I was tol... read more

Jennifer T.'s profile image
Jennifer T. 
on Birdeye

7 years ago

A huge thank you to Jenna and the team at 1st Alliance for getting us through the FHA Back to Work program very quickly and easily! Our landlord had given us very short notice about selling the house we were in, and with a short sale in our past, it was not quite the best time to start looking for a house (we were forced to explore buying a home before we were financially ready given that the rental market is pretty much non-existent where we live). After getting turned away from other lenders, 1st Alliance took the time to ... read more

Melissa C.'s profile image
Melissa C. 
on Birdeye

7 years ago

1st Alliance is awesome. Shean helped me immensely with all the steps in this process. He followed through with everything, answered all the questions I had and most importantly put my mind at ease when I hit a couple of bumps. I would recommend them to everybody looking for a lender. 

Kelli's profile image
Kelli 
on Birdeye

7 years ago

Awesome, experienced and knowledgeable staff! I highly recommend them. I worked with other lenders who were less knowledgeable about the FHA guidelines than I! Amanda with First Alliance was a rock star and I will refer anyone and everyone who asks me to her!! I am now a proud homeowner! Thanks Amanda!! 

Megan N.'s profile image
Megan N. 
on Birdeye

7 years ago

My experience with 1st alliance was phenomenal. I had a single point of contact (Alyssa) who was extremly responsive and helpful. I couldn't not speak any higher of this company and I'm so glad I found them. I will be recommending them 100 times over! 

Carmella F.'s profile image
Carmella F. 
on Birdeye

7 years ago

I just want to let you know that I am very upset and disappointed in my experience in working with your company. I will be writing to every staff member as high up as I can to voice my disappointment. I also may decide to post a few very unfavorable reviews via Facebook, Yelp, Trulia, Redfin, Realtor.com Zillow and any others I can think of. I am not only upset about being denied for the hardship program which in my opinion is ridiculous because apparently we were denied because I took a leave of absence from my job. Well ... read more

TN's profile image
TN 
on Birdeye

7 years ago

Contacting 1st Alliance with my situation was my 4th and long, down by 6 hail mary. I was skeptical but hopeful, but I now sit a homeowner again. I had the great pleasure of working with Justin through my loan process. With any home loan, I've come to expect small hiccups here and there. Nevertheless, Justin kept me informed and optimistic, when I felt otherwise. Thank you doesn't seem to express enough gratitude, but its a start. Thank you Justin & 1st Alliance! :) 

Frequently asked questions about 1st Alliance Lending, LLC

How is 1st Alliance Lending, LLC rated?

1st Alliance Lending, LLC has a 4.2 star rating with 322 reviews. 

When is 1st Alliance Lending, LLC open?

1st Alliance Lending, LLC is closed now. It will open on Monday at 8:00 a.m. 

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