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1st Alliance Lending, LLC - East Hartford, CT

4.2
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About this business

Our mission is to help borrowers become owners in the place they love most, home. We are not simply a collector of payments, we are a partner in sustainable home ownership. We provide outstanding service at the time of financing and every day throughout our partnership. 

Location details

111 Founders Plz, Ste 1300, East Hartford, CT, 06108, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.2322 reviews
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Karrie S.'s profile image
Karrie S. 
on Birdeye

6 years ago

My experience with 1st Alliance has been incredible! My expectations of what this process would be were simply blown out of the water by Sonya and every other 1st Alliance team member we interacted with! Sonya was incredibly genuine, sincere and professional throughout our process. I honestly felt as though she was on our team and was working along side us to achieve our goal. She truly celebrated our milestones with us along the way. I can honestly say that I have never had an experience like the one we had with 1st Allia... read more

ARMANDO G.'s profile image
ARMANDO G. 
on Birdeye

6 years ago

The best experience in my live was when they told me that i been approve. The answer was unexpected for me due to my creadit score. As well they was step by step with me and never said nothig bad, they always was telling me that they alwas use all recourse to try make it work. My creadit score was below 565 and i get the house. Thanks for everything and thanks to my agent Samuel Clynch. 

Gail's profile image
Gail 
on Birdeye

6 years ago

I would give them zero stars if I could. If you are looking for a good, responsive lender this is not it. I am a real estate agent and the buyers (I represented the seller) got a pre qualification letter from 1st Alliance. Their loan officer Eric was totally unresponsive to our inquiries on progress and would never answer the phone. They were completely unfamiliar with the contract required documents in our state that a lender must provide. After 60 days of loan processing - and the sellers home being off the market - ... read more

Jamie S.'s profile image
Jamie S. 
on Birdeye

6 years ago

I am in the process of buying a home. Settlement is in 2 weeks! Overwhelmed is an understatement. These reviews have been helpful and reassuring that I've made the right decision of choosing 1st Alliance :) 

no i.'s profile image
no i. 
on Birdeye

6 years ago

I wanna say that I have had very unsettling experience. I have read reviews and was confident that this was who I needed...Well after no help and no understanding and nights of tears after my experience I will say I am now scared about my future. I wish to remain anonymous as I do not want Alliance to try to contact me again as I'm sure they will try. their story is just a gimmick, I bet this review will never be posted going to show what kind of company they truly are 

DShane's profile image
DShane 
on Birdeye

6 years ago

I'm still in the process of buying my own, but so far all as has been great. Thanks Martin for all your help 

KeOnna's profile image
KeOnna 
on Birdeye

6 years ago

The agent started off nice and polite. When going over my credit report, things turned. He quickly became VERY RUDE AND JUDGMENTAL until he eventually hung up. He said that they worked with people who faced some credit score dilemmas with scores lower than mine, but was zero help to me with minimal effort. 

Arthur M.'s profile image
Arthur M. 
on Birdeye

6 years ago

I have been dealing with this for a long time now I was working with Aaron Haefele every day it was something different they needed this they needed that and kept getting them every thing that they ask for but yet I still haven't gotten a answer back from a underwriter I've been oh the underwriter is reviewing it and they will have a answer for me later on in the day but no one never calls back so I'll keep calling back or emailing and they will me oh the underwriter left so they didn't get to but they today oh or they will ... read more

Nicole's profile image
Nicole 
on Birdeye

7 years ago

Highly recommend. Everyone who helped us with the process was amazing! Aaron did a wonderful job helping us and keeping us informed. Thank you! 

Frequently asked questions about 1st Alliance Lending, LLC

How is 1st Alliance Lending, LLC rated?

1st Alliance Lending, LLC has a 4.2 star rating with 322 reviews. 

When is 1st Alliance Lending, LLC open?

1st Alliance Lending, LLC is closed now. It will open on Monday at 8:00 a.m. 

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