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Our mission is to help borrowers become owners in the place they love most, home. We are not simply a collector of payments, we are a partner in sustainable home ownership. We provide outstanding service at the time of financing and every day throughout our partnership.
111 Founders Plz, Ste 1300, East Hartford, CT, 06108, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I have a mortgage with them and would stay far away. they told me a rate and I have been paying 6% interest with them. at closing my payment was about 4000more on the documentations but due to 3 families being involved I signed it. the house I sold, the family that bought my house and the family I was buying a house from would have all been affected. Massachusetts banks all have said that they ripped me off, due to there was NO interest rate on there charts in Mass. The supervisor Samantha was not honest either. then they sa... read more
We were very lucky to find this company and even luckier to have Bill G. for a loan officer. Bill was there for guidance every step of the way. He patiently answered questions and made sure all of our paperwork was right. A great experience and we would gladly recommend this company to anyone - in any situation - looking for a mortgage
The process of obtaining my mortgage was positive. However, within a month of closing, they sold my loan to Wells Fargo, which is a fairly common practice. The transfer of mortgage from one lender to another should be seamless. This was NOT the case with 1st Alliance. I received multiple letters of service transfer with WRONG dates and the WRONG name of the new lender. Most disconcerting is the fact that now I am one month behind on my mortgage at Wells Fargo because First Alliance *has not* transferred my October payment to... read more
If there was an option to leave negative stars I would, but I guess 1 star will do. This is possibly the worst mortgage company I have ever worked with. They completely led my buyers on throughout the entire process. From the very beginning they knew my clients had a specific hardship in which for nearly 2 months they confirmed they would be able to overcome the hardship. From the very beginning of the process after we went under contract on a home we had trouble getting in contact with any point of contacts from the company... read more
I believe this company to be a scam. They start off friendly and prompt but eventually end up taking your kindness for weakness. Even after providing document after document of everything single they've requested, earnest money, and paying them a 555.00 appraisal fee, I call them 2 days before my scheduled closing date and they tell me, they are not going to approve the loan in which they pre-qualified me for. I worked with Alexis, Alyssa when Alexis was "out of the office", and Sam the so-called supervisor. They treated me ... read more
We never thought we would be homeowners any time soon. We had been working on our credit for a few years and it was not going any where fast. We were moving several states away through a job transfer and there are not many homes for rent that fit a family of 8. God had opened so many doors for us to move, except a home for our family. Then God gave us 1st alliance. They made the homeownership dream come true. Now we own what I consider my dream home. Thank you Grace and the 1st alliance team! It wasn't easy but you made it p... read more
My experience with 1st Alliance has been incredible! My expectations of what this process would be were simply blown out of the water by Sonya and every other 1st Alliance team member we interacted with! Sonya was incredibly genuine, sincere and professional throughout our process. I honestly felt as though she was on our team and was working along side us to achieve our goal. She truly celebrated our milestones with us along the way. I can honestly say that I have never had an experience like the one we had with 1st Allia... read more
The best experience in my live was when they told me that i been approve. The answer was unexpected for me due to my creadit score. As well they was step by step with me and never said nothig bad, they always was telling me that they alwas use all recourse to try make it work. My creadit score was below 565 and i get the house. Thanks for everything and thanks to my agent Samuel Clynch.
I would give them zero stars if I could. If you are looking for a good, responsive lender this is not it. I am a real estate agent and the buyers (I represented the seller) got a pre qualification letter from 1st Alliance. Their loan officer Eric was totally unresponsive to our inquiries on progress and would never answer the phone. They were completely unfamiliar with the contract required documents in our state that a lender must provide. After 60 days of loan processing - and the sellers home being off the market - ... read more
1st Alliance Lending, LLC has a 4.2 star rating with 322 reviews.
1st Alliance Lending, LLC is open now. It will close at 8:00 p.m.
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