147 the Residence

Kavishka Wickramarathna 

on Google

8 months ago

We had a horrible experience with this accommodation in Belfast. We were a group of 11 people, and upon arrival, the front door code provided didn’t work. Despite multiple attempts to reach their "24/7 support line" (which was displayed on the door), no one answered. We also tried the WhatsApp number and another helpline number provided, but received no response at all. We were left stranded on the street in freezing cold weather for nearly two hours with no assistance. This level of service is completely unacceptable. The l... read more

Nipuni Udunuwarage 

on Google

8 months ago

Extremely Disappointing Experience – Avoid This Property We had a terrible experience with this property, and I strongly advise others to avoid it. Despite paying in full and receiving confirmation in writing, we were left stranded outside the villa in the cold for over three hours because the access code provided did not work. We tried every possible way to contact the property management: emergency phone numbers, WhatsApp numbers, and any other contacts we had. No one responded. Even when we involved Booking.com, they were... read more

Richard Sterling 

on Google

a year ago

I had previously stayed in a room at a nearby sister guest house, Titanic Guest, & had become aware of The Residence while staying there. The Residence is for larger groups - perhaps up to a dozen l believe. On this occasion, l was visiting Belfast with 9 friends to take in some music & local culture. We all appreciated the effort which the hosts & staff made for our visit. While technology plays a big part on booking, & access, there is always someone on hand to deal with any queries. We had two nights…home from home. A rea... read more

Anonymous 

on Google

a year ago

I had previously stayed in a room at a nearby sister guest house, Titanic Guest, & had become aware of The Residence while staying there. The Residence is for larger groups - perhaps up to a dozen l believe. On this occasion, l was visiting Belfast with 9 friends to take in some music & local culture. We all appreciated the effort which the hosts & staff made for our visit. While technology plays a big part on booking, & access, there is always someone on hand to deal with any queries. We had two nights…home from home. A rea... read more