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13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Everything was straightforward and above board. What they said they would do, they did. Norm in service was accommodating and professional. Mike (service mgr.), went overboard to make things right. They are definitely geared toward the customer.
Business response:
We are pleased to hear that Norm and Mike made sure you left a satisfied customer! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Michael Southern is surely a great manager and gets the repairs done like no other. Hyundai is lucky to have such a dedicated manager. George
Business response:
Hi George, it's so great to hear that Michael went the extra mile to make sure you left a happy customer! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Syed did a great job as sales representative and found us exactly the right vehicle! We are very grateful for his outstanding service!
Business response:
We are ecstatic to hear that you had an enjoyable experience here with Syed. Thank you for choosing us and we hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Got one call from DJ and he said he would call me back and have not heard back from him, that has been about three weeks ago
Business response:
We're disappointed you've not heard back from our team. Please contact me at your earliest convenience, as I'd be happy to help get you any information that you're looking for. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Ok, so I want to start off by saying that I have been car shopping for a few weeks now. I've gone to nearly 20 dealerships to test drive and explore different cars, but this Hyundai dealership really stood out from the rest. See, I worked in banking and automotive finance for years and I tend to ask more detailed questions that many sales reps or managers seem to find off-putting. This was not the case here. I pulled into the dealership and, to my pleasant surprise, I was not accosted by a group of eager salesmen. I walked a... read more
Business response:
Wow! We can't thank you enough for your awesome review! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. We're thankful that you took the time to reach out to us, and we cannot wait to see you soon! Congrats! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I had appointment with Jason on 3/22/22 around 845am was not available due per emergency regarding engine light which occurred on 2/27/22 which i had email him with screen shot. On 3/2/22 received called and voice message from Nazy to bring vehicle but before that she asked that will send a survey by email and give 5 star which i did. I went with my wife and met Nazy on 3/3/22 who said will have tech look at it and after 1 hr was informed was oxygen sensor and to come confirmed appointment and might have keep vehicle and wil... read more
Business response:
On March 22 2022 i used chat Earnhardt Hyundai North Scottsdale with Leandra C which i have transcript regarding warranty of my 2018 hyundai Tuscon and i gave my email and phone number have not received a call or email after nine days. I also email Jason Coburn service advisor asking regarding my warranty same question and to this day have not got a call or email. I am not sure if anyone wants to call me or email.
Absolutely the BEST! Everyone went out of their way to make us feel comfortable with the whole transaction. Would recommend them to EVERYONE!
Business response:
Wow! Thank you so much for your kind words! We are glad that you had a fantastic experience and we hope to see you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Words can’t express how kind and helpful Brad was throughout my purchase process! He truly made it FUN to buy a car which is not something I could say I’ve ever felt when car shopping in the past.
Business response:
We couldn't be happier to see that Brad went above and beyond to provide you with a quality car-buying experience. Looking forward to seeing you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Earnhardt Hyundai North Scottsdale was a pleasure to work with. Tony Wahl sales associate and Jimmy Tonelli sales manager were easy to work with and answered all our questions. They both did an outstanding job. We would highly recommend Earnhardt Hyundai North Scottsdale to everyone. Thanks for the good job and making our life easier.
Business response:
James, we couldn't be more pleased to hear that Tony and Jimmy went above and beyond to make sure your car-buying experience went smoothly. We look forward to working with you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,506 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 6:00 p.m.
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