ZWILLING London Designer Outlet

Lineu Alberto Domit Filho 

on Google

8 months ago

Best store of the mall, we will miss the products and the good people. 

Crystal Wong 

on Google

10 months ago

Missing items! No trust! Poor service On 23 November, I purchased a 24-piece Wakefield cutlery set from the Zwilling outlet in Wembley. When I got home and opened the sealed box, I found that five coffee spoons were missing—only one was attached to the box for display. I called the store immediately, but the response was unacceptable. The staff repeatedly said they couldn’t find the missing spoons in the store and kept implying that I should check again, as if I were lying. This is not my fault. I feel insulted that the staf... read more

Tarryn 

on Google

10 months ago

The scissors in my knife block stopped cutting through the most basic of things after a year. Considering the small fortune I paid for this you’d expect it to work for longer than a year. When I reached out to customer care they simply just told me to buy a knife/scissor sharpener and included a link to a YouTube video explaining how to sharpen scissors. I went out and bought a knife/scissor sharpener and it made absolutely no different. I think the scissors are just poorly made, but what’s even more shocking is the poor cus... read more

Matty Pepprell 

on Google

a year ago

Merchant refused a refund on a 5-in-1 peeler that did not work as advertised, insisting that other customers were happy with their purchase. Additionally, a refund cannot be issued due to the product being used. However, it is not possible to find out if a product is faulty without first using it. Customer service was either not existent or rude They might have nice products but based on this I cannot recommend this place