ZWILLING London Designer Outlet

Lineu Alberto Domit Filho 

on Google

7 months ago

Best store of the mall, we will miss the products and the good people. 

Crystal Wong 

on Google

9 months ago

Missing items! No trust! Poor service On 23 November, I purchased a 24-piece Wakefield cutlery set from the Zwilling outlet in Wembley. When I got home and opened the sealed box, I found that five coffee spoons were missing—only one was attached to the box for display. I called the store immediately, but the response was unacceptable. The staff repeatedly said they couldn’t find the missing spoons in the store and kept implying that I should check again, as if I were lying. This is not my fault. I feel insulted that the staf... read more

Tarryn 

on Google

9 months ago

The scissors in my knife block stopped cutting through the most basic of things after a year. Considering the small fortune I paid for this you’d expect it to work for longer than a year. When I reached out to customer care they simply just told me to buy a knife/scissor sharpener and included a link to a YouTube video explaining how to sharpen scissors. I went out and bought a knife/scissor sharpener and it made absolutely no different. I think the scissors are just poorly made, but what’s even more shocking is the poor cus... read more

Matty Pepprell 

on Google

a year ago

Merchant refused a refund on a 5-in-1 peeler that did not work as advertised, insisting that other customers were happy with their purchase. Additionally, a refund cannot be issued due to the product being used. However, it is not possible to find out if a product is faulty without first using it. Customer service was either not existent or rude They might have nice products but based on this I cannot recommend this place