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Ziebart
- Auto Detailing
- Brighton, NY
About this business
Location details
2440 W Henrietta Rd, Brighton, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedI had a great experience with Ziebart! The person that helped me was Bryan. His knowledge of the products and services, and his patience with me, made me feel very confident about my purchases. Thanks again for the excellent customer service.
Business response:
Thanks, Lance! You were great to work with and we appreciate you.
They messed up tinting my windshield twice on my previous truck, but I decided to try them again with my new truck. Same story, messed it up twice and called it good although there were creases in it, dirt under it, and the brow was not matched in the center by a difference of about half an inch. They left my truck filthy and broke my rearview mirror. They refunded me for the windshield and ripped the tint off it but did nothing about the mirror. I wouldn't recommend anyone go there for tinting.
Business response:
We’re so sorry to hear about your experience at our store and with that window tint, Andrew. Could you please give our corporate customer service team a call when you’re able to? They can be reached at 248.837.3955 or by email at customerservice@ziebart.com. We hope you reach out soon.
Lazy and incomplete work. Would have liked to be able to ride with the top off this summer, but the work is shotty and the back bars should have been wrapped to match the rest of the truck
Business response:
Hi T'Keyah, we’re sorry to hear that your experience at our store was anything less than excellent, which is always our goal. Our corporate customer service team would like to learn more about your specific situation. If you wouldn’t mind giving them a call at 248.837.3955 or sending an email to customerservice@ziebart.com at your earliest convenience, it would be greatly appreciated. Thank you.
RecommendedRob is great. Excellent service.
Business response:
We appreciate the kind words, Deb. Thank you so much!
Terrible job tinting my son’s car. Scraped off a large section of his rear defrost and refusing to take responsibility. Tanner, the manager, hung up on my husband while talking to him regarding the matter, while also refusing to give his last name. Cooperate has been contacted regarding this.
Business response:
Hi Amanda, thank you for your feedback regarding your son's recent experience with us. Our corporate customer service team in Michigan is always available to help at 248.837.3955 or by email at customerservice@ziebart.com.
RecommendedOutstanding customer service. Overall very pleased with the finished product. Amazing prices you cannot beat! Highly recommend.
Business response:
Thanks for the recommendation, Alexandra! You were great to work with and we hope to see you again soon!
RecommendedRobs the best. Great work
Business response:
We appreciate the recommendation, Fetty. It was great to work with you and look forward to working with you in the future!
RecommendedFive Stars!!! The did an awesome job on my 2009 Ford Ranger, looks brand new!!!! ZIPPIDY DO DA!!!!!!
Business response:
Thanks, Dave! You were great to work with and we appreciate you.
RecommendedPhenomenal detailing Attentive staff Always do great work Have had full detail package on 6 cars
Business response:
Thanks for the recommendation, Rick! You were great to work with and we hope to see you again soon!
Frequently asked questions about Ziebart
How is Ziebart rated?
Ziebart has a 4.6 star rating with 2,308 reviews.
When is Ziebart open?
Ziebart is open now. It will close at 6:00 p.m.
Need help? Contact us.
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