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UNIT 5, 6 Whitefriars St, Canterbury CT1 2TA, United Kingdom, Canterbury, 00005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
This was a very disappointing experience and, unfortunately, one of the worst I have had in a Zara store, not for the first time. The staff member- a supervisor I guess—a dark-haired woman—did not greet customers or acknowledge people approaching the counter. Her manner was dismissive and noticeably unfriendly, and the entire queue was able to witness the interaction. The lack of basic courtesy and professionalism made the situation uncomfortable. Customer service should include simple standards such as greeting customers an... read more
Very slow cashiers….
staff unfriendly, management worse. Please review ground floor till nearest changing rooms at 13-42 approximately. As apparently staff names not available to customers to support complaints.purchased 3 items but charged for 4. The manager had to override the purchase to support going through the till Then decided to charge me for 4 items. No apology. No conversation just filthy stares in my direction .complete lack of customer service.I-Work in a customer facing environment and at no Point would my company except such a poor... read more
FAVOLOSAAA
ZARA has a 3.7 star rating with 481 reviews.
ZARA is closed now. It will open at 9:00 a.m.
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