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World Car Auto Group

3.5

About this business

Location details

12908 N Interstate 35, Bldg 2, San Antonio, TX, 78233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.571 reviews
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Sheryl Marker's profile image
Sheryl Marker 
4 years ago

!!AVOID THIS PLACE!! Although my salesman was wonderful, their customer service is HORRIBLE. We already had our financing through our bank but they stated they had to run our credit again in order to purchase the car and that it would not go against our credit score. It did go against our score so we ended up with 2 dings on our credit. Next was the financing department, once we said we did not want any of the extended warranties, the friendliness stopped and the incredible rudeness set in. The only reason we continued with ... read more

Cameron Wolf's profile image
Cameron Wolf 
4 years ago

Three week wait time to have my vehicle diagnosed, and the service department has had it a week and only received a minimal update after calling for three days to request it. 

Darren Bean's profile image
Darren Bean 
5 years ago

It looks like you removed my last review regarding how poorly I rated this "dealership." Start treating people right and your dismal rating may recover. 

Michelle Mosser Evans's profile image
Michelle Mosser Evans 
5 years ago

Service opens 7am, I arrived 625am. Parked on left lane service entry. Car 2 arrives 640am, parks in left lane. When they open the garage door guess what my lane is blocked, I end up second in line and wait 15 minutes for someone to even take my information for a simple oil change. 

Joseph Cuestas's profile image
Joseph Cuestas 
5 years ago

Engine light came on for my 2019 Hyundai Kona. Promptly made an appointment the next morning at 7AM Wednesday. I received two text notifications letting me know "I can text anytime" to communicate about my vehicle. I requested an oil change to be done. No follow up text...I didn't think too much of it. I called later that day on Wednesday, and was told no one was answering in the service department and to leave a message. I left a message and no one returned my call. I called the following day on Thursday and was finally abl... read more

Lisa Swift Stephens's profile image
Lisa Swift Stephens 
recommend  Recommended
5 years ago

Brought home my dream car today. I've been looking over a year. When I found the one I wanted Javier Gonzalez and Scott Townsend went out there way sending me picture, and videos of my car. It took a week for me to get there and the 6 hour round trip was worth it. I will recommend y'all to all my friends #worldcarNissan #worldcarHyundai #sanantoniotexas 

Jenny Hughes Forsyth's profile image
Jenny Hughes Forsyth 
5 years ago

Worst customer service! Hope your car doesn't need service. 

Brynn McKenna's profile image
Brynn McKenna 
5 years ago

Buying my car was the only decent experience I had because the car salesman was pretty nice but after that every time I’ve been here has been horrible. Im 21 and when I have gone without my mom they just make me feel like an idiot instead of being helpful and teaching me about things dealing with my car. About a year ago I hit a curb and my bumper came down a LITTLE BIT on one side. A whole year and it hasnt gotten worse. I recently had to leave car here for threeish days and when I got it back guess what:) the bumper was mu... read more

Andres Leal's profile image
Andres Leal 
5 years ago

DO NOT BRING YOUR CAR HERE FOR MAINTENANCE! THESE GUYS DO NOT KNOW WHAT THEY ARE DOING. THEY ARE CROOKS, HUSTLING THE PEOPLE FOR WHATEVER MONEY THEY HAVE. GANGSTERS. I brought my car in because it started to shake while idling, they diagnosed my car and also recommended "need immediate attention" on some other things on my car. All in all I paid just north of $900. When I picked up my car not even 30 minutes later, I hadn't even made it home and my car started to shake again and this time STALLED out on me. I took it right b... read more

Frequently asked questions about World Car Auto Group

How is World Car Auto Group rated?

World Car Auto Group has a 3.5 star rating with 71 reviews. 

When is World Car Auto Group open?

World Car Auto Group is closed now. It will open on Monday at 9:00 a.m. 

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