This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Woodforest National Bank
- Banks
- Shenandoah, TX
About this business
Location details
1599 Lake Robbins Dr #100, Ste 100, Shenandoah, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Opened an acct with them at their bank inside Walmart, so I would be able to get quarters and singles for my husband for work. I was told by REGINA *** that I did NOT need to keep a minimum balance, and I would NOT be charged any fees, cuz I’m a senior! I later deposited a check for $32.15, giving me a modest balance of $72.15. Today, I decided to sign into my account to deposit a check, but I saw that I had a zero balance. I called to question it, and I talked to Kristine. She told me that because I hadn’t had any transacti... read more
I received a cashier's check from my pop's estate, deposit in my acct and decided to closed my account out. Gave me a cashier's check, refused to give me cash and when I went to cash it. They put some hold it and I can't cash it now. So, unprofessional and especially during my grieving process to pull this crap. They are totally heartless. The Woodforest Bank in St. Clair PA inside the Walmart, may everyone of them suffer the consequences of their actions.
Business response:
We'd like to gather a few details. Please send an email with your contact information to SocialMedia@woodforest.com.
The bank teller either didn’t understand how their hold system worked when customers deposit checks. Or, she blatantly lied and had the customer deposit into the ATM in order to do less work. When calling customer and speaking with a supervisor one hung up to avoid having to deal with the situation. The other simply patched the customer back to the store, cause there’s nothing Anyone can do. Except that specific store branch manager. Holding money from the customer for 7 days after the check that was drawing interest their o... read more
Business response:
Sounds like we need to learn more details of the situation. Please send an email to SocialMedia@woodforest.com with your contact information, so that we can look into this.
Very...very RinkyDinky establishment I could go on for hours but l will say if you choose Woodforest be prepared to be unhappy with your choice..
This bank should not be charging OD at this time. Shame on them for taking money when people are in need of every dollar.
I opened up an account with woodforest a month ago. I initialed and signed for them to NOT put any transactions through if I didn't have sufficient funds to avoid overdraft fees. They put through 2 different transactions already. Then I got my tax return check in the mail. I deposited it into my account yesterday for me to have to call about my check today. I was told that even tho my name was on it, so was my husband's name and his name was not on my bank account. They refused to go in the back to remove my check from the A... read more
Stay away from this bank!!! I deposit a very reputable bank check. I had called the bank the check was drawn on and the check has cleared already. The branch level has a hold on my $10,000 for 7 business days for no reason other then the branch level is rediculous. I call customer service they won’t do nothing for me shows the check cleared and tells me it’s up to the branch level to release the fund. It’s my hard earned money and under the covid19 they want to hold my money from me when I need it the most. I would suggest a... read more
I have a bank teller tell me she didn't want to wait on me because I was black or perhaps it's because she continues make mistakes when healing my account. I brought this matter to her attention in a very harsh manner however, while still remaining professional. The Bank tell at Woodforest bank in Boiling Spring SC. I quote. I don't want to ever wait on you again. This is a blatant violation of my civil rights. This matter needs to be investigated or this will be going to a court hearing. Now I am unavailable to reach anyone... read more
This bank will get you in fees. I opened up my account only a few months ago. The first round of fees was understandable since my company didn’t move the direct deposit. After getting hit with that, I decided to wait to move the deposit. They are kind enough to offer overdraft without another account attached...WATCH OUT! I had over $300 in overdraft fees from small Apple charges that I forgot I switched to this card. Upon first charge, customer service called and asked me if I wanted to stop overdraft and I said yes. I agai... read more
Frequently asked questions about Woodforest National Bank
How is Woodforest National Bank rated?
Woodforest National Bank has a 1.6 star rating with 227 reviews.
When is Woodforest National Bank open?
Woodforest National Bank is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com